Windows 10: Xbox controller unable to connect

Discus and support Xbox controller unable to connect in Windows 10 Drivers and Hardware to solve the problem; I want to connect an Xbox controller. I keep getting the error "Try connecting your device again" whenever I select the controller to pair via... Discussion in 'Windows 10 Drivers and Hardware' started by Sᴋ᭄Sᴀʙɪʀᴮᴼˢˢ, Jan 14, 2025.

  1. Xbox controller unable to connect


    I want to connect an Xbox controller. I keep getting the error "Try connecting your device again" whenever I select the controller to pair via Bluetooth. The controller disconnects itself and the only way to reconnect is by restarting the PC.Restarted PC Updated Xbox One ControllerMy PC SpecsIntelR CoreTM i7-2600 CPU @ 3.40GHz NVIDIA GeForce RTX 3050Windows 1016 GB RAM

    :)
     
    Sᴋ᭄Sᴀʙɪʀᴮᴼˢˢ, Jan 14, 2025
    #1
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jan 14, 2025
    #2
  3. Nikhar_K Win User
    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 14, 2025
    #3
  4. Xbox controller unable to connect

    Xbox One Controller

    Hi MoDaBro,

    An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • Have you tried connecting a different controller using the same USB cable?
    • Have you tried using a different USB port on your Xbox One console?

    In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

    Update your Xbox One Controller

    How to update your Xbox One Controller on Windows 10

    You may also try performing the troubleshooting steps provided on the
    link
    .

    If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

    Xbox Chat Support

    Kindly update us with the results.
     
    Wilfred Mac, Jan 14, 2025
    #4
Thema:

Xbox controller unable to connect

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