Windows 10: Xbox controller won't reconnect after disconnecting it

Discus and support Xbox controller won't reconnect after disconnecting it in Windows 10 Gaming to solve the problem; I have the xbox dongle and I used to be able to turn my controller off and on as many times as I needed to. Now I can only connect once and if the... Discussion in 'Windows 10 Gaming' started by SethGardner, Sep 13, 2018.

  1. Xbox controller won't reconnect after disconnecting it


    I have the xbox dongle and I used to be able to turn my controller off and on as many times as I needed to. Now I can only connect once and if the controller gets turned off I can't reconnect it without restarting steam or my computer. It's a bit of an annoyance. Does anyone know why this started happening or how to fix it?

    :)
     
    SethGardner, Sep 13, 2018
    #1
  2. Arul_D Win User

    Wired Xbox 360 Controller Keeps disconnecting itself

    Hi Frank,



    Thank you for posting your query on Microsoft Forum.



    I would suggest you to follow the steps provided in the following Article and check if it helps.



    Troubleshoot your Xbox 360 controller for Windows

    http://support.xbox.com/en-US/xbox-on-other-devices/windows/xbox-controller-for-windows-help

    Xbox controllers, headsets, and wireless accessories

    http://support.xbox.com/en-US/xbox-360/accessories/controllers-remotes

    Xbox 360 Wireless Controller disconnects or can't connect

    http://support.xbox.com/en-US/xbox-...ller-disconnects-frequently-or-cannot-connect

    If you still have issues, I would suggest you to contact Xbox support

    Contact us

    http://support.xbox.com/en-US/conta...ller-disconnects-frequently-or-cannot-connect



    Please let us know if the issue persists. We will be happy to assist you further.

    Thank you.
     
    Arul_D, Sep 13, 2018
    #2
  3. UndeadBob Win User
    Xbox One Wireless controller keeps disconnecting

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steamworked for me. The problem is very repeatable.

    • Connect and disconnect controller
    • Sleep and wake up system
    • Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    • Exit Steam
    • Xbox One Wireless controller connects and works.
    • Restart Steam (controller still works)
    • Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.
    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.
     
    UndeadBob, Sep 13, 2018
    #3
  4. Xbox controller won't reconnect after disconnecting it

    Xbox 360 controller keeps disconnecting

    Hi Angel,

    There are a few things to consider when using an Xbox 360 controller for Windows. To ensure that we haven't missed out anything, we suggest that you consider the following methods:

    Ensure that Windows is running on the latest update to promote optimal performance when using the controller. To check if you're system is up to date, you can follow the steps provided on this
    support article.

    Remove the controller's device driver completely and manually install it.
    This to is to ensure that we're using the compatible software for your device
    (Skip if the same steps have been followed). To manually install it, follow the steps below:

    • Download the latest driver found on this link.

      Note: The Windows 7 driver is compatible to
      Windows 10 device.
    • Open Device Manager.
    • Locate and right-click on the controller's device driver.
    • Select Properties.
    • Under the Driver tab, select Uninstall.

      Note: Check the box that says, Delete the driver software for this device. This is step is important to rule out any driver related issues.
    • Restart the device if prompted. Once the device boots up, re-install the controller's device driver by opening the downloaded file.
    • Wait for the installation to complete and check if the issue persists.

    Connect the controller on a different port to rule out any USB port connection errors.For best results, plug the controller into another USB port on the back of the computer.

    Calibrate your controller for better performance. To do this, follow the steps provided on this
    link.

    Once you're done with the suggested methods above, check if the issue persists.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Sep 13, 2018
    #4
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Xbox controller won't reconnect after disconnecting it

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