Windows 10: Xbox DVR Green Screen Video

When I get onto my Xbox App on Windows 10, I cannot watch any DVRs; mine or anyone else's. I can hear the playback, however I only get a green screen in the video. Cannot for the love of god find anyone else who has had this problem. Just to clarify - I am not talking about the green screen at the Xbox title screen, where it gives you an error code etc etc. I can log on fine, it is JUST the DVR tab and videos I want to watch. Would really appreciate if someone could help me out yo! Thanks

:)

 

Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

• Press Windows key + X on your keyboard. 
• Click on Command Prompt (Admin). 
• Type wsreset.exe, and then hit Enter. 
• Close the Command prompt, and then launch Windows Store. 
• Update the Xbox App in the Windows Store.  
• If there is no option for you to update it, uninstall and reinstall the app. 

Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

• Open the Xbox App.
• On the left pane, click the gear icon to view Settings.
• Select Game DVR.
• Make sure Record game clips and screenshots using Game DVR is
  On.
• Check if your Keyboard shortcuts are accurate to the one that you are using.
• Click Save if you made any changes.
  

Keep us posted.

 

Xbox DVR [Problem]

Hello Elias,

An outdated Xbox app is one of the possible reasons why you're having an issue when recording videos using the Xbox game DVR. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• When did the issue start?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the Xbox app?

In the meantime, I recommend that you run the troubleshooter for Windows apps using the link below. This can help resolve problems with an app from Microsoft Store.

Click here

 

My xbox app just is a green screen

Hi Jakob,

Corrupted app data and an outdated version of the app are possible reasons as to why the Xbox app just shows green screen after launching it. To determine the root cause of this issue, kindly answer the following questions:

• Have you made any changes to your device or your Xbox account before encountering this issue?
• Have you tried launching other Windows 10 built-in applications to check if the same issue occurs?
• Are you getting any error messages when the Xbox app is stuck on the green screen?

In the meantime, we suggest that you perform the following troubleshooting methods:

Method 1: Run apps troubleshooter

We recommend running the Windows apps troubleshooter provided on this
link. This troubleshooter can help resolve issues with built-in Windows 10 apps.

Method 2: Check for updates

We also recommend keeping your device up-to-date. Refer to
How to get software and driver updates for Windows 10 for the steps.