Windows 10: Xbox Elite 2 Bluetooth won't connect

I'm having trouble getting my new Elite Series 2 controller to connect to my Win 10 PC. I went through all my updates. I removed my previous Elite Controller that was paired up via the wireless dongle just in case there is some naming conflict. I can connect my phone to my PC. I can connect my controller to my phone. I just can't connect the controller to my PC. After a reboot, Win 10 finds the device, but when I click on it to connect, it just says "Connecting" forever. The controller eventually gives up. If I try to pair it again, Win 10 doesn't even see the device and give me the option to connect. The Xbox Elite was listed under Bluetooth in my Device Manager. I uninstalled it, but that didn't fix it. I've gone through all the trouble shooting recommendations on the site.


Any ideas?

:)

 

Bluetooth Pairing - Xbox One Elite Controller

Hi Brad,

Let us try the below troubleshooting steps to pair the Xbox One Elite Controller and check if it helps.

Step 1: If the device is not detected run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the article below, try the troubleshooting steps and check if it helps.

All about the Xbox Elite Wireless Controller

Hope it helps. Get back to us with an updated status of accessing Xbox One Elite Controller for further assistance.

Thank you.

 

Bluetooth Pairing - Xbox One Elite Controller

Brad,

AFAIK, the Xbox One Elite controller does not, at present, support Bluetooth connectivity. Only the Xbox One-S generation controllers currently support this feature.

The Elite controller can be used wirelessly on a Windows PC, but it requires the Xbox Wireless Adapter.

I've been wanting to purchase an Elite controller, but have been holding off to see if the hardware is updated with the Bluetooth support the new S-controllers have.

Hope this helps!

Regards,

Jason

 

Bluetooth Pairing - Xbox One Elite Controller

I don't think it's an issue of "knowing better" or not. He's not wrong. The original Elite Controller was based on the original Xbox One controller. It therefore lacks Bluetooth connectivity, as well as the "regular" headset 3.5mm port- two features
which later appeared as hardware revisions to the "standard" Xbox One controller. There is a new Elite controller, allegedly coming this year, that will incorporate these features.

Next Gen Xbox Elite Controller Details Surface - Thurrott.com

So, there is a solution. You just have to buy the new one that actually has the feature you're looking for! I've held off on buying an Elite controller specifically because I wanted the Bluetooth functionality.

Hope this helps.