Windows 10: Xbox Elite 2 Controller not detected in Bluetooth on Windows 10 PC

I just got my new Elite Series 2 controller and I can't connect with bluetooth to my PC. I followed all the steps and the device is not detected. It does not appear on any of the screens for me to connect to.


I have windows 10 and several other bluetooth devices that are currently active.

:)

 

Bluetooth Pairing - Xbox One Elite Controller

Hi Brad,

Let us try the below troubleshooting steps to pair the Xbox One Elite Controller and check if it helps.

Step 1: If the device is not detected run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the article below, try the troubleshooting steps and check if it helps.

All about the Xbox Elite Wireless Controller

Hope it helps. Get back to us with an updated status of accessing Xbox One Elite Controller for further assistance.

Thank you.

 

Bluetooth Pairing - Xbox One Elite Controller

Brad,

AFAIK, the Xbox One Elite controller does not, at present, support Bluetooth connectivity. Only the Xbox One-S generation controllers currently support this feature.

The Elite controller can be used wirelessly on a Windows PC, but it requires the Xbox Wireless Adapter.

I've been wanting to purchase an Elite controller, but have been holding off to see if the hardware is updated with the Bluetooth support the new S-controllers have.

Hope this helps!

Regards,

Jason

 

Xbox One controller being recognized as a 360 Controller

Hi Stephan,

There are several reasons why your Xbox One controller is detected as an Xbox 360 controller by your PC. It is possible that the controller is not updated or if you previously used an Xbox 360 controller on the PC, it is still detecting its drivers instead
of the Xbox One controller drivers. To properly isolate your concern, please clarify the following information:

• Have you used an Xbox 360 controller on the same computer before?
• Does the error message occur on all of the games that you play?
• Have you tried to update the controller?
• Are you using an Xbox One Elite controller?

In the meantime, we suggest that you update the controller by following the steps on this

link.