Windows 10: Xbox Game Pass game says it is installed but its not (Help)

Discus and support Xbox Game Pass game says it is installed but its not (Help) in Windows 10 Gaming to solve the problem; Not sure if it makes a difference, but my PC shutdown during an install of a Xbox game pass game install. If i hit the install button, the game... Discussion in 'Windows 10 Gaming' started by ButNotMySoul, Nov 5, 2019 at 6:52 PM.

  1. Xbox Game Pass game says it is installed but its not (Help)


    Not sure if it makes a difference, but my PC shutdown during an install of a Xbox game pass game install.


    If i hit the install button, the game immediately "finishes the download" soon followed by the pop-up in the bottom right corner saying game was installed and to check it out.


    Game is not in game library, any of my files in my PC, but if i type the games name into my search bar it pops up.


    If i click on the game nothing happens, if i right click on the "app" if gives me a bunch of options, NONE of which work (Run as admin, share, uninstall)


    None of them work, install doesn't work because the file is nowhere to be found, it's not in apps and features to be uninstalled.


    I went through countless forums, uninstalling the actual windows store, Xbox game beta, gaming services, signing in and out, checking everywhere for the game.


    Used troubleshoot on literally everything. Updated PC, everything i can think of but the game is nowhere to be found and can't be installed or uninstalled.


    Cleared caches in case it was in a temporary or half-installed corrupted state. Nothing works and i'm frustrated.


    PLEASE HELP, and THANK YOU

    :)
     
    ButNotMySoul, Nov 5, 2019 at 6:52 PM
    #1

  2. Can't install games with game pass

    Hi Ashenath,

    If you can’t install Game Pass Games on your PC, follow these suggestions:

    Check if you have the right Game Pass

    Clear Cache of Xbox Game Pass App

    Update to the latest Windows 10 version,viz v1903

    Admin privileges for Games

    Give Admin privileges for Games

    Check Windows Store Apps Troubleshooter

    Repair Game if it keeps crashing or doesn’t work

    Cannot Sign in to Xbox Live

    If these steps didn't work, you can visit this link for further information:

    https://www.thewindowsclub.com/cant-install-gam...

    Feel free to give me feedback about this issue.

    Thanks and regards,
     
    RichardGuerzon, Nov 5, 2019 at 6:53 PM
    #2
  3. Xbox games pass on pc

    Hi Bat,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    These are the games free with the pass.

    https://www.windowscentral.com/xbox-game-pass-p...

    However, the exact difference can be told by experts on the Xbox forum so suggest you to start a question there.

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
    more harm than good sometimes.
     
    Sumit (Independent Advisor), Nov 5, 2019 at 6:53 PM
    #3
  4. Brink Win User

    Xbox Game Pass game says it is installed but its not (Help)

    Xbox Game Pass: July New Games Xbox

    Hello @BitSkrieg, and welcome to Ten Forums. *Smile

    *Arrow Xbox Game Pass FAQs | Start Your Free Trial | Xbox
     
Thema:

Xbox Game Pass game says it is installed but its not (Help)

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