Windows 10: Xbox Identity Provider interrupted

I currently have a problem when I try to play the game A plague Tale Innocence. I should be abble to play it since I subscribed to the xbox game pass it's currently active and I can play other games that need it.

With this particular game it seems there is an issue with the signing in to my live account. When I click on the "play" button to sign me in the page just tells me there was a problem with the attempt connecting to my live account and I should try to connect later. Since the problem is still occuring since yesterday and I can play other microsoft games where I also need to connect to my live account I don't think waiting will solve this.

So I digged a bit and tried to open my task manager while on the failed attempt to connect page. It appears that a task called "xbox identity provider" fails to launch properly. If I expand the task two other ones seems to run but one of them is interrupted for whatever reason. If I try to toggle it a new page very similar to the first one appears showing only the xbox logo and the quote "please wait" and nothing happens...

Here's an image of my task manager game is still running and the page with the failed attempt to connect is still showing:


My guess is for some reason this app is blocked but I can't figure why or by what. Considering this app seems to be the link between my live account and the game I think it needs to run properly. I tried everything related to updates and reinstalling stuff both xbox apps and the game itself but nothing changes.

Does anyone have an idea how to fix this ?

:)

 

Xbox Identity Provider

Since the update failed to download and install on the computer, it can cause the issue. We suggest that you follow the steps on the solutions provided on this link:

Fix Windows Update errors.

Once the computer is updated, download and install the
Xbox Identity Provider again.

If you need more help, kindly let us know.

 

Xbox Identity Provider

Thank you for the link to the app!

I hadn't been able to find it in the store by searching either for "Xbox" or "Xbox Identity Provider".

Turns out that once it's installed, it fixes the Xbox app's "We can't sign you in right now. Try again later." error. I'd been seeing this error message ever since removing the
Xbox Identity Provider app.

A word on what it seems to do...

• If you run the Xbox Identity Provider app on its own, it doesn't do much and you just see the loading screen.
• However, if you run an app that needs to log in to Xbox Live (e.g. the Xbox
  app or the Solitaire app), and you have a gamertag set up on your Xbox Live profile, then the Xbox Identity Provider app launches and runs in a square popup window in the foreground, logs you in to Xbox Live, then closes.

 

Xbox Identity Provider

Most programs created for earlier versions of Windows will work with this version of Windows, however, some older programs might run poorly. You need to run the

Program Compatibility Troubleshooter or change the compatibility settings on your computer to play games like Age of Empires: Castle Siege.

If you are still unable to download the Xbox Identity Provider, we recommend that you clear Windows Store cache by following the steps below:

• Press Windows + X on your keyboard.
• Select Command Prompt (Admin).
• Type wsreset.exe, and then hit Enter.
• Launch Windows Store and check if there are available updates and install them.

You can also download Xbox Identity Provider on this
link.

If you need further assistance, feel free to post your queries here anytime.