Windows 10: Xbox Identity Provider issues

Discus and support Xbox Identity Provider issues in Microsoft Windows 10 Store to solve the problem; Good afternoon, I have just recently updated to 1903, build 18362.207 to be able to play the xbox (beta) since I own the PC game pass. When trying to... Discussion in 'Microsoft Windows 10 Store' started by Karutoil9315, Jul 4, 2019.

  1. Xbox Identity Provider issues

    Good afternoon, I have just recently updated to 1903, build 18362.207 to be able to play the xbox (beta) since I own the PC game pass. When trying to play any game that isn't created by Microsoft studios it would give me a error code of 0x80190001 which I contacted support for windows and xbox they couldn't resolve the issue. I then attached a debugger to the program and found the actual error.

    onecore\ds\security\tokenbroker\datastore\lib\filestore.cpp(1586)\Windows.Security.Authentication.Web.Core.dll!00007FFDF37CE723: (caller: 00007FFDF37A3980) ReturnHr(36) tid(3a54) 80070002 The system cannot find the file specified.]

    I have no idea want could be causing this issue. I've done sfc /scannow and dism repairs no missing files.

    Karutoil9315, Jul 4, 2019

  2. Xbox Identity Provider

    Since the update failed to download and install on the computer, it can cause the issue. We suggest that you follow the steps on the solutions provided on this link:

    Fix Windows Update errors

    Once the computer is updated, download and install the
    Xbox Identity Provider

    If you need more help, kindly let us know.
    Loraine Mon, Jul 4, 2019
  3. OllieX2 Win User
    Xbox Identity Provider

    Thank you for the link to the app!

    I hadn't been able to find it in the store by searching either for "Xbox" or "Xbox Identity Provider".

    Turns out that once it's installed, it fixes the Xbox app's "We can't sign you in right now. Try again later." error. I'd been seeing this error message ever since removing the
    Xbox Identity Provider app.

    A word on what it seems to do...

    • If you run the Xbox Identity Provider app on its own, it doesn't do much and you just see the loading screen.
    • However, if you run an app that needs to log in to Xbox Live (e.g. the Xbox
      app or the Solitaire app), and you have a gamertag set up on your Xbox Live profile, then the Xbox Identity Provider app launches and runs in a square popup window in the foreground, logs you in to Xbox Live, then closes.
    OllieX2, Jul 4, 2019
  4. Xbox Identity Provider issues

    Xbox Identity Provider

    Most programs created for earlier versions of Windows will work with this version of Windows, however, some older programs might run poorly. You need to run the

    Program Compatibility Troubleshooter
    or change the compatibility settings on your computer to play games like Age of Empires: Castle Siege.

    If you are still unable to download the Xbox Identity Provider, we recommend that you clear Windows Store cache by following the steps below:

    • Press Windows + X on your keyboard.
    • Select Command Prompt (Admin).
    • Type wsreset.exe, and then hit Enter.
    • Launch Windows Store and check if there are available updates and install them.

    You can also download Xbox Identity Provider on this

    If you need further assistance, feel free to post your queries here anytime.
    Loraine Mon, Jul 4, 2019

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