Windows 10: Xbox live

Discus and support Xbox live in Windows 10 Software and Apps to solve the problem; New to Xbox bought xbox 1 from a friend any promos for xbox live seeing i am a new user to microsoft??... Discussion in 'Windows 10 Software and Apps' started by alexcase, May 13, 2020.

  1. alexcase Win User

    Xbox live


    New to Xbox bought xbox 1 from a friend any promos for xbox live seeing i am a new user to microsoft??

    :)
     
    alexcase, May 13, 2020
    #1

  2. Xbox live

    Hi Jordan,

    Let’s isolate your concern by answering the following questions:

    • Are you using an Xbox One or Windows 10?
    • Are you trying to play a game online? If yes, may we know what is this game?
    • Are you using an Xbox Live account?

    Online gaming on an Xbox console requires an Xbox Gold Membership. Refer to this

    link
    for the steps on how to join Xbox Live Gold after setting up your Xbox One console. Another way to sign up is by visiting this
    link.

    You may also visit
    Xbox Live Gold changes FAQ for more information.

    Looking forward to your response
     
    Catherine Cus., May 13, 2020
    #2
  3. Brink Win User
    Xbox Ambassador badges are coming to Xbox Live Xbox

    Source: Announcing Ambassador Badging | Xbox Ambassadors Community Blog

     
    Brink, May 13, 2020
    #3
  4. Xbox live

    xbox live gold

    Hi,

    There are several possible reasons as to why you're encountering issues purchasing an Xbox Live Gold Membership. Here's a list of the common factors:

    • An outdated billing address
    • There's an ongoing Xbox Live server outage.
    • You're using a child account which is not allowed to purchase online.
    • You have an ongoing membership that was suspended due to an outdated payment option.

    For us to point you to the best approach in resolving this issue, kindly answer the following questions:

    • Is this the first time you're signing up for an Xbox Live Gold subscription?
    • Are you using a child or an adult account?
    • Are you getting any error messages when purchasing the subscription?
    • Are you trying to purchase the subscription through your Xbox One console or through a web browser on your computer?

    To verify if there's an ongoing service alert, kindly visit the
    Xbox Live Status
    page.

    We also recommend updating your billing address online. Here are the steps:

    • In a browser, go to
      My Account
      .
    • If needed, sign in to the Microsoft account you want to change.
    • Select Payment & billing, and then select Billing info.
    • Select Edit profile, and then follow the instructions to correct your billing address.
    • Try to make your purchase again.

    The Xbox phone and chat support team have access to the tool that can help determine the root cause of this issue. We also suggest that you get in touch with them. Click this

    link
    for their contact information.
     
    Catherine Cus., May 13, 2020
    #4
Thema:

Xbox live

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