Windows 10: XBOX One Controller: Audio Issues

Discus and support XBOX One Controller: Audio Issues in Windows 10 Drivers and Hardware to solve the problem; I'm having this weird problem with my XBOX One Controller. The audio isn't being played. I have it connected to my computer via USB and I connect my... Discussion in 'Windows 10 Drivers and Hardware' started by Blayke Redd, May 28, 2019.

  1. XBOX One Controller: Audio Issues


    I'm having this weird problem with my XBOX One Controller. The audio isn't being played. I have it connected to my computer via USB and I connect my headphones to my XBOX One Controller because if I connect my headphones to my computer's built-in AUX output the sound will be messed up. (A separate problem that doesn't bug me now) My computer knows that my controller is connected as an audio device. I have FL Studio open to test the sound. Everything is mute. No sound at all. How do I fix this issue?

    :)
     
    Blayke Redd, May 28, 2019
    #1

  2. Xbox Controller in Windows

    Hey there Tomas

    Thanks for reaching out!



    I suggest that you try updating
    your Xbox One controller. To do this, kindly follow the steps provided on the links below:




    If the issue persists, I strongly
    recommend contacting our Xbox Customer Support
    for further troubleshooting steps.



    Kindly update us with the results.
     
    XBF Erick C, May 28, 2019
    #2
  3. Xbox One S Controller on PC as a Hands-Free Headset with horrible audio quality

    Hi Mikul,

    I realize the inconvenience that you are facing with Audio and Drivers.

    This issue might have occurred if the audio drivers are incompatible or not updated.

    To assist you better on the issue, I request to provide information on the following questions:


    • Is the issue specific to Xbox controller?

    • Are you facing similar issues related to Audio and connectivity?
    If you are facing similar issues with any other device as well, I suggest you to run the built in
    Audio Device Troubleshooter and update the Audio Drivers by following the steps below:

    Method 1: Run built in
    Audio Device troubleshooter, and check if the issue is resolved.

    Step 1: Type
    Troubleshooting in the search box next to
    Start button, and press Enter.

    Step 2: Click on
    View all from left side panel of the screen.

    Step 3: Select
    Playing Audio, click on Advanced
    option, and check Apply repairs automatically.

    Step 4: Follow the on screen instructions.

    Method 2: Update the audio drivers, and check if it helps.

    Step 1: Open run command by pressing
    Windows key + R, type devmgmt.msc, and press
    Enter.

    Step 2:Expand the
    Audio inputs and outputs option.

    Step 3:Right click on the
    audio drivers, and select Update Driver Software. Once this is done,
    restart the computer to check if the problem fixed.

    For more information on troubleshooting Audio, refer to the link below:

    Windows 10 – Audio Troubleshooting Tips
    (also refer to the section My Headphones/Speakers/Bluetooth won’t Play/Switch!)

    If the issue is specific to Xbox controller, then it would be better suited on the Xbox support forum:

    http://forums.xbox.com/xbox_support/xbox_on_windows_support/default.aspx

    For reference, click on the link below:

    https://support.xbox.com/en-IN/xbox-one/accessories/wireless-controller-disconnects

    Kindly get back to us with the update on the issue. We will be glad to assist you further.

    Thank you.
     
    Sudeep Aprameyan, May 28, 2019
    #3
  4. XBOX One Controller: Audio Issues

    Xbox One Controller

    Hi MoDaBro,

    An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • Have you tried connecting a different controller using the same USB cable?
    • Have you tried using a different USB port on your Xbox One console?

    In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

    Update your Xbox One Controller

    How to update your Xbox One Controller on Windows 10

    You may also try performing the troubleshooting steps provided on the
    link
    .

    If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

    Xbox Chat Support

    Kindly update us with the results.
     
    Wilfred Mac, May 28, 2019
    #4
Thema:

XBOX One Controller: Audio Issues

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