Windows 10: Xbox One Controller disconnects after Windows restart or is turned off/on

Discus and support Xbox One Controller disconnects after Windows restart or is turned off/on in Windows 10 Gaming to solve the problem; Hello, I've been playing on my WIndows 10 PC with my Xbox One S Controller for years Now, after the latest windows 10 update 2004 whenever I... Discussion in 'Windows 10 Gaming' started by JoanJGM, Jun 29, 2020.

  1. JoanJGM Win User

    Xbox One Controller disconnects after Windows restart or is turned off/on


    Hello,


    I've been playing on my WIndows 10 PC with my Xbox One S Controller for years


    Now, after the latest windows 10 update 2004 whenever I restart or turn off and on again my PC, the Xbox controller won't turn on is always wire connected so I need to un-plug and plug again the USB cable in order to make it work again.


    In the past, no matter what I did, the controller was always on and ready to game.


    Is this known issue? anyone else experience this?


    Thanks

    :)
     
    JoanJGM, Jun 29, 2020
    #1
  2. UndeadBob Win User

    Xbox One Wireless controller keeps disconnecting

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steamworked for me. The problem is very repeatable.

    • Connect and disconnect controller
    • Sleep and wake up system
    • Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    • Exit Steam
    • Xbox One Wireless controller connects and works.
    • Restart Steam (controller still works)
    • Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.
    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.
     
    UndeadBob, Jun 29, 2020
    #2
  3. Wireless Xbox One controller requires PIN for Windows 10.

    Hi,

    You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
    your controller by following the steps below:

    • Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
    • Press the Xbox button again to power it back on.
    • Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

    You can also update your Bluetooth drivers by following the steps on this
    link
    .

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Jun 29, 2020
    #3
  4. Xbox One Controller disconnects after Windows restart or is turned off/on

    Xbox One Controller

    Hi MoDaBro,

    An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • Have you tried connecting a different controller using the same USB cable?
    • Have you tried using a different USB port on your Xbox One console?

    In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

    Update your Xbox One Controller

    How to update your Xbox One Controller on Windows 10

    You may also try performing the troubleshooting steps provided on the
    link
    .

    If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

    Xbox Chat Support

    Kindly update us with the results.
     
    Wilfred Mac, Jun 29, 2020
    #4
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Xbox One Controller disconnects after Windows restart or is turned off/on

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