Windows 10: Xbox One Controller not connecting via Bluetooth after being plugged in with USB

Discus and support Xbox One Controller not connecting via Bluetooth after being plugged in with USB in Windows 10 Drivers and Hardware to solve the problem; I have a Xbox One Wireless Controller without the PC adapter so I use Bluetooth to connect directly to my PC. After charging the controller through... Discussion in 'Windows 10 Drivers and Hardware' started by Wayne_Carr, Sep 19, 2019.

  1. Xbox One Controller not connecting via Bluetooth after being plugged in with USB


    I have a Xbox One Wireless Controller without the PC adapter so I use Bluetooth to connect directly to my PC. After charging the controller through one of my PC's USB ports while the PC is on, once the USB to the controller is disconnected it can no longer connect via Bluetooth. It will still work while the USB is connected but won't work via bluetooth.


    Trying to un-pair the controller or uninstall it through devices or device manager often doesn't uninstall. The most successful method of getting it to work again is to un-pair in the Bluetooth devices and uninstall in both the devices and printers and device manger, then restarting the PC and attempting to pair via Bluetooth again. This works most of the time but occasionally won't work.


    I assume this problem is related to Windows or driver as the device still works perfectly when it is connected via USB. It is like it is flipping a switch to say that it is USB only when it detects the USB connection.


    A solution to this problem would be appreciated as I only have 1 USB cable long enough to reach my gaming position and if my headset goes flat while my controller is charging, I have to spend 20+ minutes trying to get the controller to work again via Bluetooth.


    Thanks.

    :)
     
    Wayne_Carr, Sep 19, 2019
    #1
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Sep 19, 2019
    #2
  3. Windows 10 Apps not detecting Xbox one controller with usb wire

    To further isolate your concern, we recommend the following steps below:

    • Test the controller on a different device.
    • Connect a different controller on your computer.
    • Use a different USB cable.
    • Connect the controller using a Bluetooth connection if your computer is Bluetooth capable. You can view the steps on this

      link
      .

    Let us know the results.
     
    Loraine Mon, Sep 19, 2019
    #3
  4. Xbox One Controller not connecting via Bluetooth after being plugged in with USB

    Xbox One controller won't connect via Bluetooth but fine on USB

    I could solve my connection issue with Xbox One S controller over Bluetooth on a Win10 laptop!

    Problem description:

    • The Xbox One S controller is not showing up in the Bluetooth Add Device window.

    Checks done:

    • I have the Xbox One S controller:
      • on the box there is the bluetooth icon,
      • the plastic around the Xbox button is part of the main pad housing,
      • I can connect to my android phone over bluetooth, and it is working fine.
    • Windows has the Anniversary Update (Version 1709).
    • I can connect the controller over a micro USB cable and it is working fine.
    • Controller Firmware update was done with the Xbox Accessories app in Windows (it was already up to date).

    Solution:

    • In Services, the "DeviceAssociationService" was disabled. I started the service. (In Hungarian Windows: "Eszköztársítási szolgáltatás".)
    • Immediately after that: the controller was showing up in the bluetooth add device dialog, and the controller is working fine.
    • If you doesn't experience any problems, you can set it to automatic start.
    • By me this service blocks some WebDAV connection, and thus I left it disabled. The controller was still working fine once it was paired, also after computer restart.

    I hope this helps some of you who have the same problem.
     
    VolvoxRobi, Sep 19, 2019
    #4
Thema:

Xbox One Controller not connecting via Bluetooth after being plugged in with USB

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