Windows 10: Xbox One controller on Windows 10 - has to pair every single time.

Every time I use my Xbox One controller with Windows 10, it has to pair again. The light on the controller just flashes until I open the Bluetooth menu and pair it with my computer.

I don't use the controller with any other device.

Any help or ideas are greatly appreciated.

Thanks
Tom

:)

 

Bluetooth Pairing - Xbox One Elite Controller

Hi Brad,

Let us try the below troubleshooting steps to pair the Xbox One Elite Controller and check if it helps.

Step 1: If the device is not detected run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the article below, try the troubleshooting steps and check if it helps.

All about the Xbox Elite Wireless Controller

Hope it helps. Get back to us with an updated status of accessing Xbox One Elite Controller for further assistance.

Thank you.

 

Bluetooth Pairing - Xbox One Elite Controller

Hi,

I've got a new Alienware desktop running Win 10 Home x64. Bluetooth appears to be working, but I'm not getting the Xbox One Elite Controller in the list of available devices when I attempt the pairing. The light on the controller flashes normally when I
press the pairing button, but on the PC, I'm only getting four or five generic 'unknown' devices. I've tried a few, but none will connect.

To troubleshoot, I unplugged the power from the Xbox, just to make sure there wasn't a pairing conflict between the game console and Windows. Doesn't help. I've also tried pairing in the new Win 10 interface, as well as through NCPA.cpl.

When I get home, I'm going to try pairing the controller with another computer, but I'm also interested in any suggestions this community can provide.

Regards,

Brad

 

Xbox One Controller

Hi MoDaBro,

An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• Have you tried connecting a different controller using the same USB cable?
• Have you tried using a different USB port on your Xbox One console?

In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

Update your Xbox One Controller

How to update your Xbox One Controller on Windows 10

You may also try performing the troubleshooting steps provided on the
link.

If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

Xbox Chat Support

Kindly update us with the results.