Windows 10: Xbox one s controller does not connect to pc via bluetooth

Discus and support Xbox one s controller does not connect to pc via bluetooth in Windows 10 Drivers and Hardware to solve the problem; So... I bough a brand new original xbox one s controller (with bluetooth version) so that I could play with it on my pc (Windows 10 with latest... Discussion in 'Windows 10 Drivers and Hardware' started by Paulo Vítorde Oliveira, Jul 19, 2019.

  1. Xbox one s controller does not connect to pc via bluetooth


    So...

    I bough a brand new original xbox one s controller (with bluetooth version) so that I could play with it on my pc (Windows 10 with latest updates).

    I also bough a usb bluetooth dongle from Amazon so that I could play wireless but I am unable to connect it to my pc.

    I hava played with it wired and on my phone too (via bluetooth), so it is working fine. There is no updates needed to the pc, xbox controller, dongle, drivers, etc. I've reinstalled all of the drivers, restarted everything several times but nothing seems to work.

    I have connected my phone to the dongle, so no issues there either.

    When I go to the "devices" page, I find no xbox controller (with the pair button pressed). I need to go to "add device" -> "bluetooth" and it shows "Xbox Wireless Controller". I click it and "pair", but I get an error message saying that the pin is wrong an that I need to check it again and try to connect.

    I tryed everyting I could find, but nothing works.

    I tried to call Microsoft, but I need to pay for their "professional" support ( assho%$#).

    HELP !!!

    Xbox one s controller does not connect to pc via bluetooth 8f9767b7-7fe6-45f6-8d05-aa8f415eb783?upload=true.png

    :)
     
    Paulo Vítorde Oliveira, Jul 19, 2019
    #1
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jul 19, 2019
    #2
  3. Cant connect my XBOX ONE controller to my W10 pc via bluetooth

    Hi,

    If you encounter issues connecting an Xbox One Wireless Controller on your Windows 10 PC via Bluetooth, it may be because of an incorrect device configuration. Another factor that we have to take into consideration is an outdated Bluetooth driver. We suggest
    running the Bluetooth troubleshooter on your Windows 10 PC. Here are the steps:

    • Select the Start button, then select Settings >
      Update & security > Troubleshoot.
    • Under Find and fix other problems, select Bluetooth >
      Run the troubleshooter.
    • Restart your device so that the changes will take effect.
    • Disconnect then reconnect the controller and check if the same issue occurs.

    We also recommend verifying if the Bluetooth device shows on the Device Manager. To do so, kindly perform the following steps:

    • In the search box on the taskbar, type Device Manager, and select it from the list of results.
    • In Device Manager, select View > Show hidden devices.
    • In Device Manager, select View > Devices by connection.
    • Find your Bluetooth hardware.

    Xbox one s controller does not connect to pc via bluetooth 4015881_en_2.png

    For additional troubleshooting steps, refer to
    How to connect and troubleshoot Bluetooth on your Xbox One Wireless Controller
    . The details on that page will guide you how to connect the controller via Bluetooth as well as troubleshooting methods you may perform if you encounter issues with the Bluetooth
    connection.

    We're looking forward to get this issue resolved.

    Do get back to us with the progress. We'd be more than willing to provide you additional troubleshooting solutions.
     
    Catherine Cus., Jul 19, 2019
    #3
  4. Xbox one s controller does not connect to pc via bluetooth

    Acelyn Alc, Jul 19, 2019
    #4
Thema:

Xbox one s controller does not connect to pc via bluetooth

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