Windows 10: Xbox One Series Controller issues on Windows 10

Discus and support Xbox One Series Controller issues on Windows 10 in Windows 10 Software and Apps to solve the problem; Hello, I have an Xbox One Series controller that I connect to my Windows 10 PC from Bluetooth. When I connect my controller with an usb-c cable I can... Discussion in 'Windows 10 Software and Apps' started by HamzaInce, Apr 15, 2021.

  1. HamzaInce Win User

    Xbox One Series Controller issues on Windows 10


    Hello, I have an Xbox One Series controller that I connect to my Windows 10 PC from Bluetooth.


    When I connect my controller with an usb-c cable I can see the settings:

    Xbox One Series Controller issues on Windows 10 0928795a-d434-428a-90b7-59760b108f0c?upload=true.png

    But when I use Bluetooth, I can't.

    Xbox One Series Controller issues on Windows 10 676c0d44-65b9-44a5-b642-fb8b29aa8603?upload=true.png

    It even says:

    Ce casque est connecté via Bluetooth. Connectez-la avec un câble USB pour la configurer.

    Which translate to:


    This headset is connected via Bluetooth. Connect it with a USB cable to configure it.​

    And when I use the Win+G shortcut, I get:

    Xbox One Series Controller issues on Windows 10 481f8d67-cd4a-4957-85b2-a38487763f9b?upload=true.png

    You can see that, the battery level is low. But the truth is, it show that regardless of the battery level.

    :)
     
    HamzaInce, Apr 15, 2021
    #1

  2. Xbox Controller in Windows

    Hey there Tomas

    Thanks for reaching out!



    I suggest that you try updating
    your Xbox One controller. To do this, kindly follow the steps provided on the links below:




    If the issue persists, I strongly
    recommend contacting our Xbox Customer Support
    for further troubleshooting steps.



    Kindly update us with the results.
     
    XBF Erick C, Apr 15, 2021
    #2
  3. Tenforo Active Member
    Xbox series x/s controller connected to PC via Bluetooth but not working

    Yes. I also followed the steps provided my Microsoft

    Known Issues on Xbox Series X|S

    • windows 10 KB number for OS Build is greater than the one listed
    • the controller firmware is up to date from the Xbox Accessories app.
     
    Tenforo, Apr 15, 2021
    #3
  4. Tenforo Active Member
    Windows 10 Xbox One S Wireless Controller issue with Dark Souls Series

    Hi ajhakra,

    Incorrect configuration setting is one of the potential reasons why your controller keeps on crashing when playing the game Dark Souls. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • Were you able to play the game Dark Souls using the Xbox One S wireless controller before?
    • Have you tried uninstalling and reinstalling the affected game?
    • Have you tried updating your Xbox One S controller?

    Meanwhile, I suggest that you perform the troubleshooting steps provide on the link below:

    Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller
     
    Tenforo, Apr 15, 2021
    #3
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Xbox One Series Controller issues on Windows 10

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