Windows 10: Xbox One Wireless Adapter and Xbox One Wireless Controller do not connect each other

Discus and support Xbox One Wireless Adapter and Xbox One Wireless Controller do not connect each other in Windows 10 Drivers and Hardware to solve the problem; Hey, I used the Xbox One Controller for Windows with Xbox One Wireless Adapter for years without any problems. It always worked. On monday I wanted... Discussion in 'Windows 10 Drivers and Hardware' started by Zlataninho21, Apr 15, 2020.

  1. Xbox One Wireless Adapter and Xbox One Wireless Controller do not connect each other


    Hey,


    I used the Xbox One Controller for Windows with Xbox One Wireless Adapter for years without any problems. It always worked.

    On monday I wanted to connect the controller but it is not working. I use Windows 10 1909.

    The LEDs on the adapter and controller are flashing but they don't connect. When I try it on other computers it works plug and play and I can use the controller. So I think there is no problem with devices because they work.

    The problem appears only on my computer with the adapter and 2 controllers. Something strange is that I can use both controllers with cable.

    Everything seems to be fine, the adapter is correctly recognized in device manager and there is no error. The problem appeared out of nowhere.


    What I tried:

    • uninstalling drivers for the adapter and reinstalling them manually/automatically via Windows Update
    • resetting Windows Update components via script
    • using/trying every USB port on my computer
    • uninstalling hidden USB devices
    • installing normal Windows updates
    • deleting all gamepads in devices and printers

    I have no clue what I should do next. Is there anyone with the same problem and fixed it? Please help me, I don't want to install a new copy of windows.


    Regards

    :)
     
    Zlataninho21, Apr 15, 2020
    #1
  2. Nikhar_K Win User

    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 15, 2020
    #2
  3. ARC
    Arc Win User
    Xbox One Controller Wireless PC Adapter help.


    Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


    In this situation, these two links might be helpful to you:
     
  4. Xbox One Wireless Adapter and Xbox One Wireless Controller do not connect each other

    Xbox Wireless Adapter

    Hi,

    The Xbox 360 controller will work using the Xbox Wireless Adapter for Windows. To help you set up your Xbox 360 controller to your computer using the Xbox Wireless adapter, we recommend that you follow the steps provided on this

    link
    .

    If you need further assistance, feel free to contact us back anytime.
     
    Wilfred Mac, Apr 15, 2020
    #4
Thema:

Xbox One Wireless Adapter and Xbox One Wireless Controller do not connect each other

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