Windows 10: xbox series x controller via bluetooth not recognized in games

I know this question has been asked a lot before. However, my problem is still not resolved. I've done all the updates xbox accessories app, windows and drivers

It acts like another controller via bluetooth, not xbox controller. But no problem with usb plugged in.

:)

 

xbox series x controller via bluetooth not recognized in games

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

 

xbox series x controller via bluetooth not recognized in games

The Bluetooth steps I gave were only in case you need them. The actual repair steps for your controller were the first links I gave. Have you started on them yet? Please do not skip any steps. We often find out later that the fix was the skipped step.
If you need help performing any step I will help.

More here including how to update these controllers:

https://support.xbox.com/en-US/help/hardware-ne...

https://www.windowscentral.com/will-xbox-series...

https://support.xbox.com/en-US/help/hardware-ne...

 

xbox series x controller via bluetooth not recognized in games

Hi! Thanks for the info. I have the latest windows 10 update. The only update I did not install was the optional preview. I should give it a try.

Most of your tips are about bluetooth connection. I have no problem with bluetooth connection; it is recognized by Windows. My problem is the controller is not recognized by games.

In the mean time, do you know where I can find xbox series x controller drivers? I can't find it anywhere. Given it's a MS product I thought the latest drivers must be included in Windows' online updates.

Thank you!