Windows 10: Xbox wireless adapter does not pair with Controller

Discus and support Xbox wireless adapter does not pair with Controller in Windows 10 Ask Insider to solve the problem; Hello, I have an Xbox One wireless controller and an Xbox wireless adapter. Everything was OK on my Windows 10 PC they were pairing normally until one... Discussion in 'Windows 10 Ask Insider' started by /u/nickpc107, Nov 16, 2019.

  1. Xbox wireless adapter does not pair with Controller


    Hello,

    I have an Xbox One wireless controller and an Xbox wireless adapter. Everything was OK on my Windows 10 PC they were pairing normally until one day I turned on Airplane Mode accidentally and then Airplane Mode disappeared from my PC. I fixed that problem after a lot of search but my Controller and my Adapter could no longer pair with each other. On other PCs and Xboxes both the Controller and the adapter work fine. Connecting with USB works for my PC normally as well. I have tried every solution I could find online but none of them worked and really none of them applied exactly to my problem.

    Examples of what I tried:

    • Uninstalling drivers for the adapter and reinstalling them

    • To check event viewer logs for MAC Ardress miscommunication

    • Updating drivers but they were already up to date

    • Putting win7 drivers

    • To add device as bluetooth device

    • To add device as normal device

    • And more that I cannot remember now

    I would love any kind of ideas cause I cannot find any other solutions other than reinstalling windows at this point.

    submitted by /u/nickpc107
    [link] [comments]

    :)
     
    /u/nickpc107, Nov 16, 2019
    #1
  2. Nikhar_K Win User

    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 16, 2019
    #2
  3. ARC
    Arc Win User
    Xbox One Controller Wireless PC Adapter help.


    Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


    In this situation, these two links might be helpful to you:
     
  4. Lior100 Win User

    Xbox wireless adapter does not pair with Controller

    Xbox wireless controller not recognized by Windows

    Hello Steven

    I am not using the Xbox wireless adapter for Xbox, I am using a Bluetooth adapter. It says on the box of the controller it's to be connected via Bluetooth. In any case, I did most of these steps for the Bluetooth as well, installing, re-installing, rebooting,
    etc.

    Thanks,

    Lior
     
    Lior100, Nov 16, 2019
    #4
Thema:

Xbox wireless adapter does not pair with Controller

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