Windows 10: XPODS 3T-R Bluetooth device keeps disconnecting automatically

Good afternoon,


My bluetooth headset XPODS 3T-R hasn’t worked properly in my PC Windows 10 19042.685. My headset pear and connects but three to five seconds later it disconnect automatically. I have already updated several time the drivers for the headset and for my computers Bluetooth generic adapter driver. I have also tried changing the setting to “Automatic” in the services option.


I would appreciate any help you could provide.

:)

 

Keeping devices from automatically connecting via Bluetooth

I've tried disabling the Bluetooth earlier and again following your suggestion

and offer that this is not a workable solution.

With, on my laptop, my Bose speakers and other devices are paired but not connected and the

Bluetooth is turned off, if the TV is on and connected (using) the Bose system, the laptop will

automatically connect to the speakers (disconnecting the TV) when Bluetooth is toggled on.

Given the above, I have to go through a convoluted routine anytime I want to connect to a device (printer, etc.) while the TV is on. Connecting, disconnecting, pairing, reconnecting, disconnecting, etc. etc. isn't a real solution.

Hopefully there's another approach or a real solution coming in the Windows 10 upgrade

that I understand is to be out this year.

Any thoughts??

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.

 

Bluetooth device is shown as not present.

Hello Dominika,

Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

• Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
• What is the make and model of your Bluetooth device?
• Can you tell us the specific bluetooth devices that you're using on your Windows 10?
• Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?
  

Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

• Press Windows + R keys on the keyboard, type services.msc and press OK.
  
• Right click on Bluetooth Support service and select
  Restart.
  
• Right click on Bluetooth support service and select Properties
  and check if the startup type is Automatic.

We'll be waiting for your response.