Windows 10: Yoga 720-13ikb - no HID compliant Touch screen

Discus and support Yoga 720-13ikb - no HID compliant Touch screen in Windows 10 Drivers and Hardware to solve the problem; We have issue with 3 x Yoga 720-13ikb out of box. No HID compliant touch screen visible under device manager and therefore no touch working. Did a... Discussion in 'Windows 10 Drivers and Hardware' started by SunfengXuan, Jan 13, 2021.

  1. Yoga 720-13ikb - no HID compliant Touch screen


    We have issue with 3 x Yoga 720-13ikb out of box. No HID compliant touch screen visible under device manager and therefore no touch working. Did a factory reset without change. Installed windows stand alone copy, same issue. Did I read somethgin about usign older BIOS? How do I get hold of an older BIOS? Any other solution anyone knows about?

    :)
     
    SunfengXuan, Jan 13, 2021
    #1

  2. HID-Compliant touch screen

    HID-Compliant touch screen is not even listed under device manager anymore after doing an update. I have Toshiba Satellite, Windows 10.

    I have checked hidden folders, tried detecting for changes, updated drivers, everything. Still no touch screen. Please help?
     
    DarlinLass, Jan 13, 2021
    #2
  3. DeltaSoto Win User
    Lenovo Yoga 720 15IKB - Touchscreen Nonfunctional - Windows Updates

    Greetings, y'all!



    On 3/14/2020, I had two updates that were installed on my Lenovo Yoga 720 15IKB laptop:



    • Feature update to Windows 10, version 1909 (hereafter "U1")
    • 2020-03 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4551762) (hereafter "U2")


    After installation of updates U1 and U2 and subsequent restart, touchscreen functionality was completely disabled.



    I attempted the following methods of repair:



    Update rollback:

    • Rolled back update U1: Unsuccessful
    • Rolled back update U2: Unsuccessful


    Device Manager:

    • Disabled and re-enabled device, "Human Interface Devices/HID-compliant touch screen": Unsuccessful
    • Uninstalled and reinstalled drivers, "Human Interface Devices/HID-compliant touch screen": Unsuccessful


    Boot:

    • Started in Safe Mode: Unsuccessful

    If anyone could provide additional suggestions/assistance, that would be greatly appreciated!
     
    DeltaSoto, Jan 13, 2021
    #3
  4. wkwhid Win User

    Yoga 720-13ikb - no HID compliant Touch screen

    hid compliant touch screen

    I have lost my touch screen on my laptop. In my device manager the HID Compliant touch screen is grayed out. How can I get this back?
     
    wkwhid, Jan 13, 2021
    #4
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Yoga 720-13ikb - no HID compliant Touch screen

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