Windows 10: Your account has been disabled message after exiting Audit Mode in Windows 10

In today’s post, we will identify the cause and then provide the solution/workaround to the error message Your account has been disabled that you might […]

This article Your account has been disabled message after exiting Audit Mode in Windows 10 first appeared on TheWindowsClub.com.

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Audit mode

Hi Diane,

Windows boots into Windows Welcome Mode and Audit Mode. Windows Welcome Mode
is the first user experience while the Audit mode is used to add customization to Windows images. Sometimes, Windows keeps running in Audit Mode and user has no idea about it, just like in your case. While your machine is running Audit
Mode when upgrading or reinstalling Windows 10, the upgrade won’t progress.

Here's how to exit from Audit mode to reinstall Windows 10:

• Open the administrative or elevated Command Prompt. Type cmd in the
  Search field at the taskbar.
• Type the following command and press Enter key: sysprep /oobe /generalize
  DISCLAIMER: Running sysprep command each time resets Windows licensing state to default. So if your Windows is activated and you run this command, you’ll need to reactivate Windows after executing this command.
  
  
• Once the command IS successfully executed, you’ll be out of Audit Mode. Now you can re-try to upgrade to Windows 10 and it should work.

Let us know if the steps above worked for you.

 

Updating Windows 10 in Audit Mode

Deleting existing user accounts when returning to Audit Mode after a build or feature upgrade as mentioned in that post I quoted is of course not necessary if and when the image is for your personal use only. The thread where I posted that is however about how to do this in corporate network environment, deploying to 100 laptops and possibly re-deploying an upgraded image when next LTSB version will be released.

When doing this for your own private deployment image keeping existing user accounts there are additional steps required because when sysprepping Windows installation with existing user accounts, active user accounts lose Start and Cortana / Search functionality due Windows SID / GUID being changed. Therefore for you and other private users, disabling all user accounts before sysprep is strongly recommended:

1. Upgrade Windows in normal mode
2. Run net user Administrator /active:yes in elevated Command Prompt
3. Sign out from all user accounts
4. Sign in to built-in admin
5. Run net user USERNAME /active:no in elevated Command Prompt to disable each existing user account
6. Restart to Audit Mode with %windir%\system32\sysprep\sysprep.exe /audit /reboot
   [*]When in Audit Mode, change / add / remove what you want to / need to
7. Run Disk Clean-up
8. Place your answer file unattend.xml in %windir%\system32\sysprep\ folder
9. Run %windir%\system32\sysprep\sysprep.exe /generalize /oobe
   [*]Boot from WinPE, capture the image
10. Boot from HDD, let Windows go through OOBE
11. In OOBE you must create a new admin user, use any temporary name (can't use names of existing users even when they are disabled)
12. When on desktop activate your old existing users with net user USERNAME /active:yes in elevated Command Prompt
    [*]Sign out from temporary admin user, sign in to your old admin user
13. Remove the temporary admin user

Repeat steps 13 through 16 on each machine you deploy this image. Steps 2 through 5 and 13 through 16 are not required if all existing users will be removed in Audit Mode.

Sounds and looks more complicated than what it is

 

How to exit System Audit Mode WITHOUT CMD or Logging in

Hi,

As long as the Audit Mode is not specifically told to exit, Windows stays and returns to Audit Mode even when rebooted. There is one valid method to exit Audit Mode: running the Sysprep and telling Windows to boot to OOBE/Welcome Mode. If you try to reboot
your PC, are you getting the Sysprep dialog? Are you getting any other error messages? If so, please send us a screenshot.

We'll keep an eye out on your response.