Windows 10: Your credentials could not be verified

Discus and support Your credentials could not be verified in Windows Hello & Lockscreen to solve the problem; I am trying to log into windows and every time i get "your credentials could not be verified" if i use my pin or "that password is incorrect" if i use... Discussion in 'Windows Hello & Lockscreen' started by MaxBrand99, Jul 22, 2019.

  1. Your credentials could not be verified


    I am trying to log into windows and every time i get "your credentials could not be verified" if i use my pin or "that password is incorrect" if i use my password. I know i am using the right password (i just used it to log in to post this post)


    When I start it in safe mode and try to log in, I get "invalid parameter"


    I dont know what to do

    :)
     
    MaxBrand99, Jul 22, 2019
    #1
  2. Brink Win User

    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Jul 22, 2019
    #2
  3. Ryan Fra Win User
    Windows Network Credentials

    Hi Keith,

    We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

    • In the search box type “Services
    • Right click on “Services” and select “Run as Administrator
    • In the Services Window, look for Credential Manager Service and click “Stop”.
    • Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
    • Restart the computer again.

    Please keep us updated if you were able to map your drives.
     
    Ryan Fra, Jul 22, 2019
    #3
  4. gjc100 Win User

    Your credentials could not be verified

    verify credentials asked after startup

    I will post in office forum but want to clarify first. This occurs when I have no office documents open so is it still an Office issue to post in their forum? But OneDrive is automatically on when I start.

    No two step verification is not on. I sign in / out many times a day from desktop/laptop and didn't want two step every time. From your comment I think if my device is trusted I don't have to two-step verify each time?

    MOST importantly the "verify" option is not available or I don't know where it is. Because the window that opens when asked to verify credentials doesn't have that option (see my original question/comments).

    thank YOU
     
    gjc100, Jul 22, 2019
    #4
Thema:

Your credentials could not be verified

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