Windows 10: Your credentials could not be verified

Discus and support Your credentials could not be verified in Windows Hello & Lockscreen to solve the problem; I am trying to log into windows and every time i get "your credentials could not be verified" if i use my pin or "that password is incorrect" if i use... Discussion in 'Windows Hello & Lockscreen' started by MaxBrand99, Jul 22, 2019.

  1. Your credentials could not be verified


    I am trying to log into windows and every time i get "your credentials could not be verified" if i use my pin or "that password is incorrect" if i use my password. I know i am using the right password (i just used it to log in to post this post)


    When I start it in safe mode and try to log in, I get "invalid parameter"


    I dont know what to do

    :)
     
    MaxBrand99, Jul 22, 2019
    #1
  2. Brink Win User

    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Jul 22, 2019
    #2
  3. Ryan Fra Win User
    Windows Network Credentials

    Hi Keith,

    We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

    • In the search box type “Services
    • Right click on “Services” and select “Run as Administrator
    • In the Services Window, look for Credential Manager Service and click “Stop”.
    • Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
    • Restart the computer again.

    Please keep us updated if you were able to map your drives.
     
    Ryan Fra, Jul 22, 2019
    #3
  4. gjc100 Win User

    Your credentials could not be verified

    verify credentials asked after startup

    I will post in office forum but want to clarify first. This occurs when I have no office documents open so is it still an Office issue to post in their forum? But OneDrive is automatically on when I start.

    No two step verification is not on. I sign in / out many times a day from desktop/laptop and didn't want two step every time. From your comment I think if my device is trusted I don't have to two-step verify each time?

    MOST importantly the "verify" option is not available or I don't know where it is. Because the window that opens when asked to verify credentials doesn't have that option (see my original question/comments).

    thank YOU
     
    gjc100, Jul 22, 2019
    #4
Thema:

Your credentials could not be verified

Loading...
  1. Your credentials could not be verified - Similar Threads - credentials verified

  2. Laptop won't accept PIN , reset complete. States credentials can't be verified.

    in Windows 10 Gaming
    Laptop won't accept PIN , reset complete. States credentials can't be verified.: Laptop suddenly won't accept PIN. Reset computer as directed. Now states that credentials can't be verified. https://answers.microsoft.com/en-us/windows/forum/all/laptop-wont-accept-pin-reset-complete-states/a9d09f37-9ab5-46d9-9300-172cb41258e2
  3. Laptop won't accept PIN , reset complete. States credentials can't be verified.

    in Windows 10 Software and Apps
    Laptop won't accept PIN , reset complete. States credentials can't be verified.: Laptop suddenly won't accept PIN. Reset computer as directed. Now states that credentials can't be verified. https://answers.microsoft.com/en-us/windows/forum/all/laptop-wont-accept-pin-reset-complete-states/a9d09f37-9ab5-46d9-9300-172cb41258e2
  4. Can't login to windows get your credentials could not be verified.

    in Windows 10 Gaming
    Can't login to windows get your credentials could not be verified.: Someone please help me or direct me to tech support my problem is I can't login to windows pin doesn't work and Microsoft sent code doesn't work either, message I get Something went wrong and yours PIN isn't available status: 0xc000006d, substatus: 0x0 , click to set up...
  5. Can't login to windows get your credentials could not be verified.

    in Windows 10 Software and Apps
    Can't login to windows get your credentials could not be verified.: Someone please help me or direct me to tech support my problem is I can't login to windows pin doesn't work and Microsoft sent code doesn't work either, message I get Something went wrong and yours PIN isn't available status: 0xc000006d, substatus: 0x0 , click to set up...
  6. Windows Backup displays "Verify your Microsoft account to back up credentials"

    in Windows 10 Gaming
    Windows Backup displays "Verify your Microsoft account to back up credentials": Something appears to be broken, between the Windows Settings and Windows Backup app.If I go to Settings > Accounts > Windows backup, the Settings application closes, The Windows Backup application is not displayed.If I run the Windows Backup application from Start, then click...
  7. Windows Backup displays "Verify your Microsoft account to back up credentials"

    in Windows 10 Software and Apps
    Windows Backup displays "Verify your Microsoft account to back up credentials": Something appears to be broken, between the Windows Settings and Windows Backup app.If I go to Settings > Accounts > Windows backup, the Settings application closes, The Windows Backup application is not displayed.If I run the Windows Backup application from Start, then click...
  8. "Your credentials could not be verified"

    in Windows 10 Gaming
    "Your credentials could not be verified": Hello,since this Monday 07.04.2025 there is a problem with logon at some of our users.Currently around 40 computers having problem verifying on logon by ProID chip card. I found many topics about similar problem but none including 2FA via chip card and PIN.On Friday last week...
  9. "Your credentials could not be verified"

    in Windows 10 Software and Apps
    "Your credentials could not be verified": Hello,since this Monday 07.04.2025 there is a problem with logon at some of our users.Currently around 40 computers having problem verifying on logon by ProID chip card. I found many topics about similar problem but none including 2FA via chip card and PIN.On Friday last week...
  10. Win11 can’t verify credentials

    in Windows 10 Software and Apps
    Win11 can’t verify credentials: Win11 can’t verify credentials. Changed password and won’t recognize new password. Won’t allow ANYTHING now as it says I have requested too many codes. I am locked out of my desktop....

Users found this page by searching for:

  1. when i sign in on my computer it says credentials could not be verified

    ,
  2. surface your credentials couldt be verified

    ,
  3. windows could not verified

    ,
  4. windows cant verify my credentials,
  5. your credentials could not be verified,
  6. ldap credentials could not be verified,
  7. surface pro your credentials could not be verified