Windows 10: Your device is offline. Cannot login into my laptop with the pin and microsoft password....

Discus and support Your device is offline. Cannot login into my laptop with the pin and microsoft password.... in Windows 10 Installation and Upgrade to solve the problem; Please provide the solution. Not able to locate stored identities files and not able to login into safe mode as showing incorrect password.... Discussion in 'Windows 10 Installation and Upgrade' started by MoniB1, Aug 18, 2020.

  1. MoniB1 Win User

    Your device is offline. Cannot login into my laptop with the pin and microsoft password....


    Please provide the solution. Not able to locate stored identities files and not able to login into safe mode as showing incorrect password.

    :)
     
    MoniB1, Aug 18, 2020
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Aug 18, 2020
    #2
  3. OSK PIN login on non-touch device

    Hello,

    I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

    You may follow the steps below to create PIN protection for your device.


    • Go to Settings and select account.

    • Click on sign in option and Go to PIN option.

    • Now click on Add and set PIN for login.

    You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Anju Thekkethil, Aug 18, 2020
    #3
  4. Your device is offline. Cannot login into my laptop with the pin and microsoft password....

    Unable to login using The login PIN

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Aug 18, 2020
    #4
Thema:

Your device is offline. Cannot login into my laptop with the pin and microsoft password....

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