Windows 10: Your PC can't project to another screen. Try reinstalling the driver or using another video...

I have an Inspiron13-7378 that I am trying to connect to an external monitor. I have tried uninstalling and reinstalling the Microsoft Basic Display Adapter, searching for a windows 10 update, installing other drivers, multiple different monitors, and multiple different hdmi cords. I've also tried every other recommendation that I've read on past forums. No matter what I try, I get the same message from my computer: "Your PC can't project to another screen. Try reinstalling the driver or using another video card." Is it possible that this is a hardware issue rather than a software issue?

:)

 

your pc can't project to another screen. try reinstalling the driver or using a different video card

your pc can't project to another screen. try reinstalling the driver or using a different video card

 

Your PC can't project to another screen. Try reinstalling the driver or use a different Video card."

My PC can't project to another screen. It indicates try reinstalling the driver or use a different Video card."

 

Your PC can't project to another screen. Try reinstalling the driver or using a different video card

I'm usin an ASUS Q325 laptop on Windows 10. I was able to project to another screen no problem before, but it has randomly stopped working. I get this message: "Your PC can't project to another screen. Try reinstalling the driver or using a different video
card"

Help please!