Windows 10: "Your PC ran into a problem and had to restart. . ."

Discus and support "Your PC ran into a problem and had to restart. . ." in Windows 10 BSOD Crashes and Debugging to solve the problem; Win 10 Pro Ver 1607/14393.222 32 bit - Somewhat older desktop I get this about once every 3 days. Usually while using the mouse. Running Logitech... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by tcebob, Oct 11, 2016.

  1. tcebob Win User

    "Your PC ran into a problem and had to restart. . ."


    Win 10 Pro Ver 1607/14393.222
    32 bit - Somewhat older desktop

    I get this about once every 3 days. Usually while using the mouse. Running Logitech SetPoint on M705 mouse. It does restart successfully but whatever was in progress is lost.

    Log report:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x00000000, 0x00000501, 0x00000500, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e6a46559-68fe-4e2b-8980-f12a326eeb2c.

    Would appreciate any advice on how to avoid this.



    :)
     
    tcebob, Oct 11, 2016
    #1

  2. your pc ran into a problem and needs to restart. We're just collecting some error info and then you can restart

    How do you fix this error with a blue screen and "Your PC ran into a problem and had to restart. . ." :( this symbol

    your pc ran into a problem and needs to restart. We're just collecting some error info and then you can restart.

    Please let us know how we can fix it.

    Thank you.
     
    AbdellazeezMohammed, Oct 11, 2016
    #2
  3. Your PC ran into a problem and needs to restart. We'll restart it for you.

    Hello,

    This error commonly occur if a problem causes your PC to shut down or restart unexpectedly.
    When you experience this type of error, you won't be able to see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to
    restart. To troubleshoot this error, we recommend performing the steps in this article:

    Troubleshoot blue screen errors
    .

    Let us know if that worked out for you.
     
    Michelle Vil, Oct 11, 2016
    #3
  4. Ztruker Win User

    "Your PC ran into a problem and had to restart. . ."

    Ztruker, Oct 12, 2016
    #4
  5. tcebob Win User
    OK. Here is Attachment 105729.
     
    tcebob, Oct 12, 2016
    #5
  6. Ztruker Win User
    I checked a couple of the dumps and they are identical:

    Code: BugCheck 133, {0, 501, 500, 0} *** WARNING: Unable to verify timestamp for nvstor.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor.sys[/quote] nvstor.sys belongs to your Nvidia Sata driver. Download the latest drivers from and see if that resolves the problem.
    The only ones I can find are here: Emachines ET1161-05 Drivers Download for Windows 10, 8.1, 7, Vista, XP

    If you go to the eMachines (Gateway) site, you could try a search by Serial Number or SNID, see if that gives you anything.
     
    Ztruker, Oct 13, 2016
    #6
  7. tcebob Win User
    Downloaded and installed latest Nvidia drivers. Has worked smoothly since. Thank you for your assistance!
     
    tcebob, Apr 5, 2018
    #7
Thema:

"Your PC ran into a problem and had to restart. . ."

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