Windows 10: Your PC ran into a problem, blue screen, laptop freezing

Hi there,

My laptop has been freezing for a week now.. I've deleted files and everything to try solve the problem.. it runs for a while and but when you start to open applications it freezes and takes forever to run again... then this message keeps appearing .. it's a blue screen and it says "your PC ran I to a problem"

... the stop code is driver power state failure..

Does anyone know how to stop this or fix the problem?

I've had the laptop for 2 years and I got it from my university as part of funding...

Thanks

:)

 

Your PC ran into a problem and needs restarting

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Would you be able to capture an image or a screenshot of the complete error message that your getting?
• Were there any software or application you've recently installed?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Blue screen: "Your PC ran into a problem and needs to restart"

I have had my Huawei Matebook X Pro for a few months now and since day one, at least once a week, I have been getting a blue screen saying, " Your computer ran into a problem and must restart". I have googled and tried just about every fix I can find
to get rid of the problem, but nothing has helped.

I have tried the following:

• Made sure I have the latest Windows updates
• Downloaded and installed/updated BIOS
• Ran the system file checker (did not find anything wrong)
• Ran a startup repair (there was nothing to repair)
• Downloaded the PC manager to scan the hardware to see if it works correctly (it does)
• Updated drivers both via the PC manager and via the device manager
• Unchecked the "Activate quick start" in power options

I have not tried the system restore since there has been no date that the computer did not do this - I got the blue screen on the first day I used it. Neither have I tried restoring the registry files, for the same reason that I did not try the system restore.
Is this something I should still try to do? If not, what else can I do?

Thankful for any help!