Windows 10: Your Phone app and phone calls

Discus and support Your Phone app and phone calls in Windows 10 Software and Apps to solve the problem; When I use the Your Phone app to make calls it sets up the call but it keeps reverting to 'use phone' in the drop down menu. So I still have to use the... Discussion in 'Windows 10 Software and Apps' started by jamezp8, Oct 18, 2020.

  1. jamezp8 Win User

    Your Phone app and phone calls


    When I use the Your Phone app to make calls it sets up the call but it keeps reverting to 'use phone' in the drop down menu. So I still have to use the phone's microphone and speakers. Same if I receive a call.

    Can anyone help please?

    :)
     
    jamezp8, Oct 18, 2020
    #1
  2. bradavon Win User

    Your Phone App: Ringtone and Call quality terrible?

    Hi,

    Anyone help with this? Thanks.

    Windows 10 version: 1909 (Build: 18363.815)
    Your Phone App version: 1.20041.85.0
    Your Phone Companion Link to Windows app version: 1.20041.82.0
    Link to Windows Service version: 1.0.5.2.30

    Samsung Galaxy S10: Android 10 / OneUI 2.1

    It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through the Your Phone app are terrible: Constant crackling, tapping whatever you want to call it. Kind of like coins being dropped.

    All other aspects of Your Phone work wonderfully.

    I've tried:

    Phone:

    1. Bluetooth: Unpairing the Surface Pro X
    2. Your Phone Companion App: Clearing Application Data/Cache
    Surface Pro X:

    1. Settings -> Bluetooth: Unpairing the phone
    2. Settings -> Phone: Unlinking the phone
    3. Settings -> Apps: Your Phone App: Repair and Reset
    I then set it all up again which went through all fine.

    I've also tried:

    1. Device Manager -> All Bluetooth Drivers -> Update Driver
    2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.
    I suspect the issue is related to the Your Phone App and Bluetooth but don't know where to check next?

    Because the crackling noise seems to be bluetooth related.

    Thanks

    - - - Updated - - -

    Anyone?

    Thanks
     
    bradavon, Oct 18, 2020
    #2
  3. Brink Win User
    New Phone Insider app for Windows 10 preview for Phones?


    Unfortunately, at the moment, there's no way to sign into the app, which would suggest that it's not ready for the public to fully check out.

    Microsoft already has a Preview for Developers app for Windows Phone 8.1 that allows users to download new builds of the OS before they are made available to wireless carriers. This new app would seem, at first glance, to be something different. However, we stress that Microsoft has yet to officially state they are launching a preview version of Windows 10 for smartphones. So take this speculation (and everyone else's) with a grain of salt.

    Read more: New Microsoft Phone Insider app may be a prelude to a Windows 10 preview for phones
     
    Brink, Oct 18, 2020
    #3
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Your Phone app and phone calls

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