Windows 10: Your Phone App Not Working Correctly Anymore

Discus and support Your Phone App Not Working Correctly Anymore in Windows 10 Software and Apps to solve the problem; I have been using the "Your Phone" app for some time now and have loved it. All of a sudden it no longer will display pictures sent in texts...previous... Discussion in 'Windows 10 Software and Apps' started by JayBagwell, Jun 10, 2021.

  1. Your Phone App Not Working Correctly Anymore


    I have been using the "Your Phone" app for some time now and have loved it. All of a sudden it no longer will display pictures sent in texts...previous pictures no longer display. Also group texts are not appearing in the "Your Phone" app. The photos from my phone do appear in the photo section. I have re-installed the "Your Phone" app with no change. I've reviewed all the settings to ensure that photos are supposed to be included. I've double checked the version # to ensure that I have the correct version. It's like that portion of the app just quit working overnight. Any help would b

    :)
     
    JayBagwell, Jun 10, 2021
    #1
  2. Dos101 Win User

    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
    Dos101, Jun 10, 2021
    #2
  3. Your Phone app not working

    Perhaps this may be of help clearing up some confusion.

    If you do a search for "Your Phone" via the Windows 10 start menu, the result takes you to the "Your Phone" app page, which gives you the options to connect/sync your computer to your phone. It is the settings on that page that I have struggled with, because they lead you nowhere, with no way to complete the process. At least, that is my experience.

    But there is another choice in that also shows up farther down in the start menu "Your Phone" the search results called "Link your phone". It takes you to a different settings page titled "Your Phone", but gives you options not found on the Your Phone "app" page, including the ability to add a device, and most importantly, "unlink" your phone. This is the crucial step, which will lead you to the next step of re-linking your phone on your computer. You will come across a popup that displays a QR code (you will be asked to scan this QR code in a further step), and you will be asked to install the the Your Phone app on your phone (even if it is already installed), upon which it will then offer you to confirm the process by either scanning the QR code, or signing into Microsoft.

    For me, for whatever reason, scanning the QR code did not work, but signing into Microsoft did complete the process.
     
    kitpzyxmsir, Jun 10, 2021
    #3
  4. meebers Win User

    Your Phone App Not Working Correctly Anymore

    Supported phones for Windows 10 Mobile Insider Preview Mobile

    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Jun 10, 2021
    #4
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Your Phone App Not Working Correctly Anymore

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