Windows 10: Your phone app not working properly

Discus and support Your phone app not working properly in Windows 10 Software and Apps to solve the problem; Hey, I don't know if anybody else is having this issue, but I recently began to have problems with the Your Phone app on my pc. although my content is... Discussion in 'Windows 10 Software and Apps' started by EvanPopchock, Oct 31, 2020.

  1. Your phone app not working properly


    Hey, I don't know if anybody else is having this issue, but I recently began to have problems with the Your Phone app on my pc. although my content is able to sync, I keep getting this error message upon launching the app: Your phone app not working properly 41ad7ee4-e0fd-4fd0-8c8b-38a8d95b9c15?upload=true.png

    Also, when I try to send a text message to any of my contacts through this app, it gets indefinitely stuck on Sending mode, and it never shows any messages that I recently sent to that person, though these messages will still show up on my phone. I tried uninstalling and reinstalling the program, but that didn't fix the issue. If anyone has any suggestions for how to fix this or for a temporary workaround, I would appreciate it :


    Regards,

    Evan Popchock


    note to uninstall this app from my computer, I had to download a third party program uninstaller because the uninstall option for this app was grayed out on my pc and wouldn't let me click on it.

    :)
     
    EvanPopchock, Oct 31, 2020
    #1
  2. meebers Win User

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Oct 31, 2020
    #2
  3. Your Phone app not working

    Perhaps this may be of help clearing up some confusion.

    If you do a search for "Your Phone" via the Windows 10 start menu, the result takes you to the "Your Phone" app page, which gives you the options to connect/sync your computer to your phone. It is the settings on that page that I have struggled with, because they lead you nowhere, with no way to complete the process. At least, that is my experience.

    But there is another choice in that also shows up farther down in the start menu "Your Phone" the search results called "Link your phone". It takes you to a different settings page titled "Your Phone", but gives you options not found on the Your Phone "app" page, including the ability to add a device, and most importantly, "unlink" your phone. This is the crucial step, which will lead you to the next step of re-linking your phone on your computer. You will come across a popup that displays a QR code (you will be asked to scan this QR code in a further step), and you will be asked to install the the Your Phone app on your phone (even if it is already installed), upon which it will then offer you to confirm the process by either scanning the QR code, or signing into Microsoft.

    For me, for whatever reason, scanning the QR code did not work, but signing into Microsoft did complete the process.
     
    kitpzyxmsir, Oct 31, 2020
    #3
Thema:

Your phone app not working properly

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