Windows 10: [Your Phone] Calls not working with Bluetooth headset connected to PC

Hello guys,

I'm running the latest (as of today) slow insider ring build of Windows, and the calling feature is a bit broken.

I get the call notification when I receive a call and hanging up the call works fine from the PC.

What doesn't work is selecting the PC as the headset option. When I select Bluetooth in the in-call screen on my phone, it automatically switches back to earpiece. This happens only if I have a Bluetooth headset connected to my laptop - if I use the laptop's speakers and microphone it works just fine.

My phone is a Xiaomi Redmi 7 (not Note) running MIUI11, and my laptop is a Lenovo ThinkPad T450s.

Any idea what I can try to make it work? Notifications, SMS and all the other features work flawlessly.

Thanks!

submitted by /u/bogdan5844
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:)

 

Bluetooth headset is not working consistently

Patricia,

Thanks! for your prompt response and for sharing additional articles/information, around reported issues.

Have updated comments inline against your queries above to maintain the continuity.

Best,

 

Making Bluetooth phone calls


To anyone who may be reading this now, this is a software problem with WIDCOMM. It does not support phone audio on Windows 8 or later. Notice how all of the screenshots showing this feature have the Windows 7 style.
I have purchased a CSR based bluetooth device that came with a CSR Harmony software disk and after installing it I was able to use the Hands-Free audio service to use my computer headset with my phone.
The service is a bit limited. There is no interface to place calls from the computer, but once an outbound call has been made from the phone, the Hands-Free interface will work.
Specifically, I purchased the Zexmte Bluetooth 4.0 USB Adapter, able to be found on Amazon.
EDIT: Additional warning: This software is very temperamental. There are certain procedures you have to follow to pair the devices and reconnect them, or the drivers will literally break and the Bluetooth radio will not function until the CSR Harmony software is completely reinstalled.
To pair devices, one must use the CSR Harmony interface. Double click the bluetooth icon in the system tray to open the interface. Click "Add Device" and click the phone option. Use this dialogue to pair the devices. Initializing pairing from the phone has given me severe problems.
On the other hand, once the phone is paired with the computer, subsequent disconnection and reconnection should be done from your phone. Do not use the CSR Harmony interface to connect and disconnect the phone, as this will crash the drivers, requiring re-installation thereof.
One last word of advice: it's a good idea to disable the "Media Audio" service through your phone's bluetooth paired device settings, so that you are not annoyed by the media player that will automatically pop-up upon connection if this setting is enabled.

 

Bluetooth headset connection build 6230.54

Hi David,

To better assist you with the Bluetooth headset connection issue, please answer the following questions:

• Did you enroll your phone to the Windows Insider?
• What troubleshooting steps have you tried so far?

Regards.