Windows 10: "Your Phone Companion" app login failed.

"Your Phone Companion" app login failed.Since my note 10+ had not synchronized at my laptop I deleted the phone from windows 10 from the laptop. Then I tried to reconnect the device, but the QR code did not work, and sign-in with Microsoft says "login failed."I've done uninstalling and re-installing, updated the app, and checked all my device settings to make sure permissions were enabled and that I'm on the same wifi. I've also tried what many posts suggested, but could not solve this issue.I hope I can hear the real solution from you.Thank you.Device: Samsung note 10+Software: Android 1

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Phone Companion App not starting...

Hi Atta,

We appreciate you for being part of Windows 10.

Before proceeding, we need more information to help you better.

• Do you get any error message when you access Phone companion app?
• Do you face the issue on any other app?
• Have you disabled the firewall settings?

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue only on Phone companion app.

Kindly let us know if you need any further assistance with this issue. We are glad to assist you.

Thank you.

 

Has anyone been able to get phone companion to work

Hi,

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue

To uninstall the phone companion app please follow the steps below:

• 
  Type phone companion in the
  search box.
  
• 
  Right click on
  phone companion and click on uninstall.
  

Once it is uninstalled, you can reinstall it from windows store.

You can refer the article below:

Microsoft Apps

Please get back to us with updated status. We will be happy to assist you further.

 

Phone Companion in Windows 10 with Internet Connection

Hi,



Sorry for the late reply.

• 
  Are you referring to
  “Microsoft Phone Companion” app?
  
• 
  Do other apps connect to internet fine?
  

Method 1: You may try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “Hardware and Sound”
  
• 
  Select Windows store apps
  
• 
  Click next to run the troubleshooter.
  

Method 2: Un-install and re-install the app and see if that helps:

• 
  Right click on the app, and click on un-install.
  
• 
  Now, login to store and try to download the app again and see if that helps.
  

Regards,