Windows 10: Your Phone Companion failures

Discus and support Your Phone Companion failures in Windows 10 Support to solve the problem; My phone is an Android. On Windows (10, Enterprise) YPC works, then doesn't work, then works, etc. The app says it's OK (on Android). When the app... Discussion in 'Windows 10 Support' started by RonNewYork, Apr 30, 2020.

  1. Your Phone Companion failures


    My phone is an Android. On Windows (10, Enterprise) YPC works, then doesn't work, then works, etc. The app says it's OK (on Android). When the app works, it is VERY USEFUL. But then it doesn't work and there is no meaningful diagnostic tools.

    :)
     
    RonNewYork, Apr 30, 2020
    #1

  2. Has anyone been able to get phone companion to work

    Hi,

    I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue

    To uninstall the phone companion app please follow the steps below:


    • Type phone companion in the
      search
      box.

    • Right click on
      phone companion
      and click on uninstall.

    Once it is uninstalled, you can reinstall it from windows store.

    You can refer the article below:

    https://www.microsoft.com/en-us/store/apps/microsoft-phone-companion/9wzdncrfj3pm

    Please get back to us with updated status. We will be happy to assist you further.
     
    Amrita Bhattacharjee, Apr 30, 2020
    #2
  3. Surfshark Blocks Your Phone Companion - Can't Whitelist?

    I've installed Surfshark VPN on my PC and phone. Naturally, this breaks the connection between my phone and PC using the Your Phone / Your Phone Companion apps.

    Surfshark tech support says to whitelist the Your Phone Companion app. However, Your Phone Companion does not show up in the list of applications, either from within Surfshark or in the main Android applications list. (And yes, it is installed, before anyone
    asks. It was working fine before installing Surfshark.)

    Any suggestions?
     
    Chuck Steenburgh, Apr 30, 2020
    #3
  4. Your Phone Companion failures

    Phone Companion App not starting...

    Hi Atta,

    We appreciate you for being part of Windows 10.

    Before proceeding, we need more information to help you better.

    • Do you get any error message when you access Phone companion app?
    • Do you face the issue on any other app?
    • Have you disabled the firewall settings?
    I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue only on Phone companion app.

    Kindly let us know if you need any further assistance with this issue. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Apr 30, 2020
    #4
Thema:

Your Phone Companion failures

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