Windows 10: Your Phone Companion failures

My phone is an Android. On Windows (10, Enterprise) YPC works, then doesn't work, then works, etc. The app says it's OK (on Android). When the app works, it is VERY USEFUL. But then it doesn't work and there is no meaningful diagnostic tools.

:)

 

Has anyone been able to get phone companion to work

Hi,

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue

To uninstall the phone companion app please follow the steps below:

• 
  Type phone companion in the
  search box.
  
• 
  Right click on
  phone companion and click on uninstall.
  

Once it is uninstalled, you can reinstall it from windows store.

You can refer the article below:

https://www.microsoft.com/en-us/store/apps/microsoft-phone-companion/9wzdncrfj3pm

Please get back to us with updated status. We will be happy to assist you further.

 

Surfshark Blocks Your Phone Companion - Can't Whitelist?

I've installed Surfshark VPN on my PC and phone. Naturally, this breaks the connection between my phone and PC using the Your Phone / Your Phone Companion apps.

Surfshark tech support says to whitelist the Your Phone Companion app. However, Your Phone Companion does not show up in the list of applications, either from within Surfshark or in the main Android applications list. (And yes, it is installed, before anyone
asks. It was working fine before installing Surfshark.)

Any suggestions?

 

Phone Companion App not starting...

Hi Atta,

We appreciate you for being part of Windows 10.

Before proceeding, we need more information to help you better.

• Do you get any error message when you access Phone companion app?
• Do you face the issue on any other app?
• Have you disabled the firewall settings?

I suggest you to uninstall and reinstall the Phone companion app and check if you are facing the issue only on Phone companion app.

Kindly let us know if you need any further assistance with this issue. We are glad to assist you.

Thank you.