Windows 10: YourPhone App Crashes and fails to launch

Discus and support YourPhone App Crashes and fails to launch in Windows 10 Software and Apps to solve the problem; Faulting application name: YourPhone.exe, version: 1.20032.104.0, time stamp: 0x5e8be270 Faulting module name: Windows.UI.Xaml.dll, version:... Discussion in 'Windows 10 Software and Apps' started by Edwin.LJT, Apr 9, 2020.

  1. Edwin.LJT Win User

    YourPhone App Crashes and fails to launch


    Faulting application name: YourPhone.exe, version: 1.20032.104.0, time stamp: 0x5e8be270
    Faulting module name: Windows.UI.Xaml.dll, version: 10.0.17134.1098, time stamp: 0x5b0689cd
    Exception code: 0xc000027b
    Fault offset: 0x00000000006a5e12
    Faulting process ID: 0xba4
    Faulting application start time: 0x01d60e68317c3e52
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20032.104.0_x64__8wekyb3d8bbwe\YourPhone.exe
    Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
    Report ID: 4694d1de-4d55-47b9-b699-e96bcb017464
    Faulting package full name: Microsoft.YourPhone_1.20032.104.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App


    Have tried reinstalling, clean booting and repairing the app without any luck.


    Please help, thanks.

    :)
     
    Edwin.LJT, Apr 9, 2020
    #1
  2. Naki Win User

    GPU-Z 0.8.7 crash on launch

    W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
    If another version works, it would be one set of steps.
    If several other versions also fail/crash, then it would be another.
     
    Naki, Apr 9, 2020
    #2
  3. danco1000 Win User
    YourPhone stuck at 60%

    On my Windows 10 computer (OS Build 18363.657), I launched the YourPhone app to see how it works with my phone.

    I open the YourPhone app and click iOS since I have an iPhone. Then it just sits there at 60% with a message under it.

    "Please open Microsoft Edge and sign in with *** Email address is removed for privacy ***".

    I opened the Edge browser and ensured I was logged on. I am on the Edge browser right now. I left it over night. Still there.

    I tried rebooting and same thing.

    Does this app now work?
     
    danco1000, Apr 9, 2020
    #3
  4. Nikhar_K Win User

    YourPhone App Crashes and fails to launch

    Microsoft Solitaire app crashing

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Solitaire Collection and it crashes when you launch it, we will look into this for you. However, please reply with the following details to help you with the appropriate troubleshooting steps:



    • What happens when you launch Microsoft Solitaire Collection?
    • Do you read any error message when you launch the game? If yes, what is the error message?
    • What troubleshooting steps have you tried so far?


    In the meantime, I suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store
    and see if that helps.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 9, 2020
    #4
Thema:

YourPhone App Crashes and fails to launch

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