Windows 10: YourPhone .exe missing

Your phone stopped working after a Windows reinstall by a Microsoft tech. I have discovered that yourphone.exe is missing from my computer after including hidden files in the search. I can't get any help from Microsoft support because the techs keep taking steps designed to wake up yourphone. They don't seem to understand that I don't have the app though I have told them that. I can download it from the Microsoft store but cannot install lit . Get code 0x800700B7I'm using Windows 10 Home. I have run SFC scans''

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Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

My Moto G7 won't connect for calls in YourPhone

I have a MotoG7 Android phone. I have linked it to my Windows 10 Laptop (HP Z-Book) via YourPhone. This has been successful insofar as Notifications work, I can send and receive SMS, and see my photos.

I now want to be able to use it to make and receive calls, but I cannot get it to connect. It stays stuck on the following screen.





Yes, my phone is nearby and Bluetooth is on. If I turn off Bluetooth, or disconnect YourPhone, the message changes immediately to "We weren't able to connect to your phone".

My laptop is listed as a paired device by my phone, and vice-versa. I use a Bluetooth keyboard and mouse, both or which are working properly.

I've tried;

• disabling and re-enabling Bluetooth
• forgetting and re-pairing my phone from my laptop, and vice versa
• uninstalling and re-installing YourPhone on both my laptop and phone
• unlinking and relinking my phone to my account
• Turning it off and then on again (in other words restarting both laptop and phone)
• All of the above (ie starting, as far as I can tell, from a clean sheet)

As I've mentioned, the rest of YourPhone works perfectly, just calls.

Can anyone help?

 

Missing .dll file .

Hi,

I suggest that you perform the steps below and check if it helps resolve the issue.

• Uninstall all those apps (using revo uninstaller) which are giving you msvcr100.dll and msvcp100.dll files missing error
• Open the link below

http://www.microsoft.com/en-us/download/details.aspx?id=30679

And download and install Visual C++ Redistributable for Visual Studio 2012 Update 4.

3. Download VSU_4\vcredist_x64.exe if you’ll be installing this on Windows 10 64bit.

4. Download VSU_4\vcredist_x86.exe if you’ll be installing this on Windows 10 32bit.

Your reply is very important for us to ensure a proper resolution.

For further assistance, you can post your query in Microsoft Community.