Windows 10: Youtube video issue

I've run into a problem that bugs me a lot with YouTube,
Ever since the most recent Windows 10 update, I've had this issue where YouTube will load a video, but will only play the audio, and not the visual of the video itself. Note: this does not happen with all videos, I've only run across it with a few so far.

As you can see down below, that is the issue I am having. It just started recently, and I have no idea why. But the video stays like that the whole way through, and when I press the play button the symbol stays on screen as well. When I move down the screen and back up to the video, it duplicates the title, and moves it up to where the video should be, and changes to show the background application of the last thing I opened as well. The time stamps show up too, and won't disappear either.

I hope someone can help me with this issue, and have it resolved.

:)

 

Blurry video on YouTube TV - Roku

Hi,



Thank you for writing to Microsoft Community forum.



Generally, the video frame buffer is separate from the UI graphics framebuffer, so the video shouldn’t be doing any unnecessary scaling before the final image is output. This is a known issue with the YouTube TV app on Roku.



However, you can overcome this behavior by doing the steps listed below:

• Play a video and while the video is playing press
  Home on the remote.
  
• Launch YouTube again, it will stop loading and go back to the home screen.
  
• Launch YouTube again, the video should play with better clarity now.
  

If the issue persists, you may get in touch with the Roku Support.



Regards,

 

youtube videos

Hi,

Thank you for posting the query on Microsoft community.

I appreciate your interest on windows 10.

I understand that you are facing the issue with playing videos on you tube.I will certainly help you with the issue.

To begin with troubleshooting, I would like you to answer the following question:

• Did you make any changes prior to the issue?
• Are you able to watch other videos (other than YouTube or in other websites)?

I suggest you to follow the methods provided below and check if it helps.

Method 1

I suggest you to refer to this section: Why won't videos play in Internet Explorer?

http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-11

Method 2

Turn off hardware acceleration.

I suggest you to follow the steps below:

To turn off hardware acceleration

• open Internet Explorer for the desktop.
• Tap or click the Tools button.
• Tap or click Internet Options.
• Tap or click the
  Advanced tab.
• Select Use software rendering instead of GPU rendering.
• Tap or click OK. You must
  close and reopen Internet Explorer for changes to take effect.

Please Get back to us with the status of your issue. We will be happy to assist you.

 

YOUTUBE VIDEOS

Hi,

Thank you for posting your query in Microsoft Community. I understand your concern and I’ll be glad to assist you.

This issue may arise when your Graphics card is not updated or compatible.

Therefore, I would suggest you to follow the steps below and see if it helps.

Method 1: Update Graphics Card.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Properties.
• Go to Driver Tab and click on Update.
• Restart the computer and check
  

Method 2: Enable Software Rendering.

Please click on the link below and enable Use of Software Rendering instead of GPU Rendering mode.

How to enable or disable software rendering in Internet Explorer:

https://support.microsoft.com/en-us/kb/2528233

(Kindly follow the steps mentioned in the article.)

1. Is the issue specific to YouTube videos?

2. Is the issue specific to Internet Explorer or Edge?

3. Do you remember making any changes to the settings?



If you are using internet explorer to view youtube videos, I would suggest you to follow the steps given below.



Use Compatibility View in Internet Explorer



Follow the instructions provided in the link given below.



http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-10



Also refer to the article given below.



Videos won't play or webpages won't display correctly



http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-10



Hope the information provided was helpful. If you need further assistance, please feel free to post. We will be glad to assist.