Windows 10: zero not registering on my keyboard

why is zero not registering on my keyboard

:)

 

Sculpt Comfort Keyboard not registering 1st keystroke

Hello Kit,

An outdated or incompatible driver can be one of the possible factors why this issue occurs. That being said, I suggest you to Run the Hardware and Devices troubleshooter
and check. Follow the steps to run the troubleshooter:

1. Press Windows key + S on your keyboard.
2. Type Troubleshoot and hit
   Enter.
3. Click on Hardware and Devices.
4. Run the troubleshooter and follow the on-screen prompt.

Also suggest you to go the link below and download the latest drivers for the keyboard and see if it helps to resolve the issue:

Sculpt Ergonomic Desktop

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as
soon as I can.

 

Zero key not working

So I was using my keyboard and suddenly the zero key was not registering on my pc. I thought I had a bad keyboard, but it was a new keyboard. I connected the keyboard in other devices, and it worked fine also the rgb on the zero key were fine too. I tried connecting different keyboard in my pc and zero key still was not registering. A day later the ctrl,alt and windows keys werent registering at all either. I looked for many solutions found only one effective one which was to delete the sancode file from this directory: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout in the registry. Suddenly after a restart all my keys were registering fine. Tried sfc scan and DISM none of those worked. Once again after a week zero key is not registering in my pc. Pretty sure its an windows issue again as my keyboard is working fine in other devices. This time I cant find any sancode file in the registry. Need help asap

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.