Windows 10: zoom isnt playing audio through built in speakers anymore

im not sure if this is a bug in zoom or if its the laptop itself but i cant get any audio from zoom anymore. the audio works just fine, because when i open other apps e.g. music or games they play audio just fine. ive tried selecting the speakers manually RealtekR audio but it still wouldnt work. im not sure if my settings or drivers are messed up. i have everything up to date and ive reinstalled zoom multiple times. i would greatly appreciate it if anyone has any tips that can help me solve this problem. the collage semester just started and i need to get this fixed soon.

:)

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

How to override everything and just have speakers play audio?

Hi,

We understand that you'd like to play audio using the built-in speaker even the headphone jack is plugged-in.

Here's how:

Type Sound on the search option, select it from the

list of results. On the Playback tab, select the built-in speaker, then select
Set Default. Click OK.

Feel free to post back for the results.

 

Audio playing through speakers while headphones are plugged in

Hello,

We regret for the inconvenience and at the same time we appreciate the effort you have put in to resolve the issue.

As an initial recommendation, I suggest you to check what are the playback devices configured in Windows. Follow the below steps.

1) Open sound from Control Panel.

2) See if the devices are set correct in the playback window. Also, right click anywhere and choose show disabled Devices to find out if any of the devices are not configured properly.

3) Amongst the listed items disable and re-enable your headphone device and repeat the same steps for speakers.

Next, I suggest you to refer to the below Microsoft Help link and check if it helps to resolve the issue at the first place.

Fix sound problems

Though unclear if you have already deployed the mentioned troubleshooters, I suggest you to follow these steps to run the Windows in built troubleshooter. This is a diagnostic which helps to identify any potential issues present
in your PC.

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Playing Audio option from the list.

e) Click Next to run the Troubleshooter

Note: Also use the Hardware and Device troubleshooter from the view all list,

If it still does not help, access the laptop manufacturer’s website and download the latest sound drivers, install it and check if it works fine and if it switches to speaker
automatically from headphones when it’s plugged in.

Write to us with the updates status and the required information related to audio output in Windows, for us to be able to assist you further.

Thank You.