Windows 10: Zulily popup ads

I'm being plagued by Zulily popups, and it's got my computer slowed down to a crawl. How is this escaping the antivirus and anti-malware software I have, and how do I get rid of it?*Sad

:)

 

Popup ads

It seems to be a better program, at least no enerving ads. Be careful what you mean with the star icon, there is a yellow one at the lower left. I didn't see the one to the right and clicked the yellow one.

 

Popup ads

It is when I use the Gmail shell from Windows8phoneapps. It is a free program but it has no purchase option.

 

Hi Roofdog1 and welcome to Tenforums.

Not sure what browser(s) you use, or what AV you use, or what programs are installed on your computer, so I really can't answer this question properly, but, try this instruction, and you should be good.

 

If your PC has slowed to a crawl, it's hard to tell how many other types of Malware could have been injected into your OS. Generally, malware has a nasty habit of putting even more malware on your PC. I don't know which AV/Malware scanners you have but here are some suggestions.

Since your PC may have multiple malware processes running based on the fact it's very slow, in this instance run RKill before scanning & do NOT reboot. Once it's run, start scanning with your malware scanners.

RKill Download

Malwarebytes, the free version will work fine. D/L & do a full system scan, quarantine anything it finds. It will offer you the option at the end of the installation to start a free pro version trial for 14 days. You can uncheck this or leave it checked as Malwarebytes has made it easier to opt out of the trial.

Malwarebytes | Download Malwarebytes Anti-Malware Free

AdwCleaner Download

And just to rule out the possibility of a rootkit, run TDSSKiller.

TDSSKiller Download



Note When running TDSSKiller, launch the program, click on the blue text "Change Parameters" & check the box marked "Detect TDLFS File system." Click OK & then run the scan.

You also have the option of doing a system restore before the point of the infection. If this is possible & you want to pursue that course of action, be sure to roll back 2 or 3 points past the infection point as some malware embeds itself in the 1st restore point to keep from being deleted.

 

This is happening only when have r internet browser (Firefox, Chrome, Internet Explorer, Edge) open, right? Or does it happen even if nothing is open?