Windows 10: Photo viewer will not link to Maps and crashes

Discus and support Photo viewer will not link to Maps and crashes in Windows 10 Software and Apps to solve the problem; When a photo file has gps data, Photos file information shows a map indicating the location. Previously I could click on "Open map" under the map to... Discussion in 'Windows 10 Software and Apps' started by mrjcjones, Nov 19, 2019.

  1. mrjcjones Win User

    Photo viewer will not link to Maps and crashes


    When a photo file has gps data, Photos file information shows a map indicating the location. Previously I could click on "Open map" under the map to open Maps app. Now I get no response and the Photos app crashes after several seconds.


    Has anybody any idea about what has gone wrong?


    Also it would be good if the data above the map could show the coordinates not the name of the area in which the coordinates are. Am I missing a setting?

    :)
     
    mrjcjones, Nov 19, 2019
    #1
  2. Clark Ari Win User

    photo viewer

    Hi,

    There are several reasons why this issue occurs, such as corrupted system file or your graphic driver needs to be updated. To isolate your issues about viewing photos in
    Windows Photo Viewer, we just have a few questions:

    • Is the issue the same with a different image file format?
    • Have you tried using the Photo app to check if the issue is the same?
    • Is the issue only occurs with the photos that were captured using your DSLR camera?
    • Have you tried downloading photos online and check if the issue is the same?
    • What troubleshooting steps have you done so far?

    In the meantime, to troubleshoot your issue in using the Windows Photo Viewer, we suggest that you run the Windows apps troubleshooter. To do so, click on this
    link. If the issue still persists, we recommend that you update your graphic driver. To do this, we suggest that you follow the steps provided on this
    link.

    Please post back with the result for further assistance.
     
    Clark Ari, Nov 19, 2019
    #2
  3. Scramjet Win User
    photos vs photo viewer

    Sorry to hear my suggestion didn't help.
    Please follow Brink's link to Restore Windows Photo Viewer.
     
    Scramjet, Nov 19, 2019
    #3
  4. iko22 Win User

    Photo viewer will not link to Maps and crashes

    How to get rid of raw file support in windows photo viewer?

    Photo viewer will not link to Maps and crashes [​IMG]


    I have downloaded this, and it did not work; photo viewer is not in the list of programs in Open With or Default App. I used option 2 step 3, followed by step 5 to 9.

     
    iko22, Nov 19, 2019
    #4
Thema:

Photo viewer will not link to Maps and crashes

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