Windows 10: After KB4058043, cannot access workgroup

Discus and support After KB4058043, cannot access workgroup in Windows 10 Network and Sharing to solve the problem; Everything was working until I installed KB4058043. I do not know if that was a coincidence or not, but after the reboot, I cannot access any of the... Discussion in 'Windows 10 Network and Sharing' started by rtcary, Dec 18, 2017.

  1. rtcary Win User

    After KB4058043, cannot access workgroup


    Everything was working until I installed KB4058043. I do not know if that was a coincidence or not, but after the reboot, I cannot access any of the computers on my workgroup. I do use Kaspersky anti-virus (reinstalled it just in case).

    I do see this:


    After KB4058043, cannot access workgroup [​IMG]


    Internet is working on all of the computers.

    Suggestions?

    Todd

    :)
     
    rtcary, Dec 18, 2017
    #1

  2. Unable to connect to workgroup after upgrading to Windows 10

    Converted from Win8.1 to Win10 a few weeks ago. The computer is 6 months old. I cannot access (or even FIND) the workgroup that I had in Win8.1 (2 desktops, 1 laptop, all hardwired). Any ideas?

    Original title: problems with workgroups
     
    CameronHaston, Dec 18, 2017
    #2
  3. Prevent Windows 10 From Installing Updates

    Update KB4058043 incorrectly installs two device drivers for devices that are not installed on this computer causing errors. It prevents Windows defender from starting or updating. WUSHOWHIDE.digacab doesn't work.

    I am a home user on a Ethernet connection. If you read the purpose of KB4058043 it is supposed to fix the problems it creates. Troubleshooter re-installs wrong device drivers after they have been disabled and cannot be deleted. If it ain't broke don't fix
    it ( or screw it up)
     
    JohnWolf416, Dec 18, 2017
    #3
  4. Samuria Win User

    After KB4058043, cannot access workgroup

    Can you see ther pc can you ping them by name or by IP?
     
    Samuria, Dec 18, 2017
    #4
  5. rtcary Win User
    They are on my LAN, so I do not know how to ping them since they are part of 216,228.174.9. When I use FileExplorer, they no longer show.

    \rtc
     
    rtcary, Dec 18, 2017
    #5
  6. Samuria Win User
    Samuria, Dec 18, 2017
    #6
  7. Eagle51 Win User
    Hey rtcary,
    In File Explorer (address bar) see if you can access them by \\PC_NAME or \\PC_INTERNAL_IP

    To get the internal IP ... Open Command Prompt as Admin and type ipconfig /all and look at the IPV4 Address

    Example ....
    IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
     
    Eagle51, Dec 18, 2017
    #7
  8. rtcary Win User

    After KB4058043, cannot access workgroup

    Last night, Windows did another update, but with the same name (KB4058043) and now Mac can see the Windows 10 machine *and* the Linux server and connect.

    The Windows 10 can see neither. NetBScanner on the Windows machine can see the Mac; not the Linux.

    ipconfig gives the following:


    After KB4058043, cannot access workgroup [​IMG]
     
    rtcary, Dec 19, 2017
    #8
  9. Eagle51 Win User
    Hey rtcary,
    Can you access you shares using my post #5 ?
     
    Eagle51, Dec 19, 2017
    #9
  10. rtcary Win User
    Yes, I can access my Linux server (192.168.1.22), however it does not show up with ipconfig /all . The preferred IPV4 is 192.168.1.16, however I do not know what my network password is -- never been asked for that. However, I have the router set to 192.168.1.22 for the server.

    Here is the output:

    Windows IP Configuration Host Name . . . . . . . . . . . . : NUC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Ethernet Connection (3) I218-V Physical Address. . . . . . . . . : B8-AE-ED-76-43-96 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::a0f5:7cba:e030:7dde%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 20, 2017 7:00:04 AM Lease Expires . . . . . . . . . . : Thursday, December 21, 2017 7:00:04 AM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 129543917 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-79-E8-2C-B8-AE-ED-76-43-96 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : EnabledWireless LAN adapter Wi-Fi: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265 Physical Address. . . . . . . . . : 34-13-E8-30-5C-BE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesWireless LAN adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 34-13-E8-30-5C-BF DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter Physical Address. . . . . . . . . : 00-FF-1B-10-8A-24 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 4: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:c68:187a:271b:51f6(Preferred) Link-local IPv6 Address . . . . . : fe80::c68:187a:271b:51f6%19(Preferred) Default Gateway . . . . . . . . . : :: DHCPv6 IAID . . . . . . . . . . . : 318767104 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-79-E8-2C-B8-AE-ED-76-43-96 NetBIOS over Tcpip. . . . . . . . : Disabled
     
    rtcary, Dec 19, 2017
    #10
  11. rtcary Win User
    This has been a learning experience for me, however I have been able to use the file explorer and connect to the two computers on my LAN:

    192.168.1.22 my server on it's fixed IP
    192.168.1.11 Mac computer on it's DHCP IP
    192.168.1.16 The IP for my Windows computer

    Took me awhile to figure out the passwords.

    The problem appears to be the fact that the Kaspersky Ethernet (#2) cannot be made. This is outside my expertise.

    Todd
     
    rtcary, Dec 19, 2017
    #11
  12. Eagle51 Win User
    Hey rtcary,
    As you probably figured out ... ipconfig only works on Windows (Linux & Mac it's ifconfig) and the command is for finding the Internal IP Address (IPV4 Address) for each PC.

    From your Win10 PC .. if you can access shares on the other PCs using the \\INTERNAL_IP_ADDRESS .. then you could use map network share so that they show in File Explorer again.

    Map Network Share Tutorial - Map Network Drive in Windows 10 Network Sharing Tutorials

    FYI ... I don't think KB4058043 (Windows Store Reliability) was the cause of the issue, but that your Win10 PC was updated to 1709. If it did, then probably the original issue that the other PC's disappeared from File Explorer / Network might have been caused by SMBv1 getting uninstalled.

    Win10 1709 and SMBv1 - https://support.microsoft.com/en-us/...r-version-1709

    Sorry ... don't know anything about Kaspersky, so can't help you there.
     
    Eagle51, Dec 19, 2017
    #12
  13. rtcary Win User

    After KB4058043, cannot access workgroup

    Thank you! Yes, I am able to map to the connect devices.

    \rtc
     
    rtcary, Dec 19, 2017
    #13
  14. SoFine409 Win User
    This tool will not work on Win10. It does work on Win7.
     
    SoFine409, Dec 19, 2017
    #14
  15. rtcary Win User
    After spending several days trying to solve the problem, a thread on another forum had the answer: the Windows update removed the drivers for SMB. Everything is now working.

    \rtc
     
    rtcary, Apr 5, 2018
    #15
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After KB4058043, cannot access workgroup

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