Windows 10: "App and Game Limits" not recognizing apps to limit in MS Family

Discus and support "App and Game Limits" not recognizing apps to limit in MS Family in User Accounts and Family Safety to solve the problem; I want to use Microsoft Family to limit kids' ability to pay a specific game Kerbal Space Program to no more than X hours per day, on just a single... Discussion in 'User Accounts and Family Safety' started by nms25, May 30, 2020.

  1. nms25 Win User

    "App and Game Limits" not recognizing apps to limit in MS Family


    I want to use Microsoft Family to limit kids' ability to pay a specific game Kerbal Space Program to no more than X hours per day, on just a single Windows 10, brand new Acer laptop. No other devices at issue or being used with these accounts.


    But when I go to "App and Game Limits" at family.microsoft.com for the local user accounts I have set up, the main account I want to limit call it the "games account" does not include *any* apps as options to limit -- there is no "installed apps" list at all to choose from. It just says


    App and game limits

    Too much time spent watching videos or playing games? Set limits on their apps and games to help them stay focused and get a healthy balance of screen time throughout the day.

    On
    Limits will apply to
    LAPTOP-[computer name of my laptop]
    Help with Microsoft family features
    -------------------------------------------------




    Etc. Turning "Time limits" to "on" or "off" makes no difference. Still no list of apps to limit in any case. The other children's accounts have an "installed apps" list and certain apps appear on it, but Kerbal Space Program does not appear on the list for those accounts either. If this was an ordinary windows function there would be a "browse" option and I could just select the .exe file on the HDD and identify the app that way if nothing else worked, like when windows can't automatically find your printer driver--- but I can't find any function like that. It just seems to be something that either works or doesn't with no way to look under the hood, or am I missing something?


    All accounts I am trying to limit are children's non-administrator local user accounts on the laptop in question. In each case I created a microsoft account to go along with the user account. In each case MS family controls for the account recognize the Acer laptop's computer name and say "limits will apply to" that laptop. In each case the MS Family internet monitoring/blocking functions in MS Edge seem to be working for the accounts.


    On the "games account" I mentioned above, I have started the Kerbal Space Program account every different way I can, from start menu, clicking on the executable in folder, from pinned task bar, from desktop shortcut icon etc to try to get the computer to recognize it as an app that I should be able to control in MS Family. When I type the program into search from the task bar it is recognized as "Kerbal Space Program - App," but I can't do anything to get it to show up on an MS Family list so that I can limit it.


    For comparison, another app we play, Universe Sandbox, appears in the list of "installed apps" for other accounts on the computer, but does not appear anywhere for the "games" account even though we regularly use that program with that account.

    Any help appreciated.

    nms25

    :)
     
    nms25, May 30, 2020
    #1
  2. Brink Win User

    New App and Game Limits for Family Settings on Windows 10 and Xbox One

    Source: New app and game limits empower parents with more specific settings | Windows Experience Blog

    How to Set App and Game Limits of Microsoft Family Child on Windows 10, Xbox One, and Android



    Tweet

    — Twitter API (@user) View on Twitter
     
    Brink, May 30, 2020
    #2
  3. Brink Win User
    New App and Game Limits for Family Settings on Windows 10 and Xbox One

    Source: Introducing App and Game Limits for Family Settings - Xbox Wire

    How to Set App and Game Limits of Microsoft Family Child on Windows 10, Xbox One, and Android



     
    Brink, May 30, 2020
    #3
  4. "App and Game Limits" not recognizing apps to limit in MS Family

    App and game limits - Microsoft Family

    Suddenly my daughter gets messages she has to ask a parent for more time to use Chrome. App and game limits in Family is OFF and grayed out, I have never set any restrictions. How can this be fixed?
     
    Remyvan Tol, May 30, 2020
    #4
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"App and Game Limits" not recognizing apps to limit in MS Family

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