Windows 10: Bad password

I am repairing a new Windows 10 installation for neighbor who is very old. The problem is she cannot remember her Microsoft login. Her daughter and her messed it up good and I could not reset it from Microsoft either. So now we have a W10 computer that I can't get into. I am thinking that I may have to go into the hard drive and pull her user folder and reinstall everything. Is there any other way to correct this?
Len

:)

 

Windows Stuck in Offline Mode

So my laptop is able to connect to Wi-Fi, go online, watch videos and stuff like that. But when it comes to trying to use the Marketplace, Apps that require an online connection or updating I'm told my laptop is offline. I have tried several upon several
methods and none of them work, does anyone have any suggestions on how to fix this problem?

 

I don't want to log in to use my computer after it starts up. How do I disable that?

Bad idea with no password. In Vista and 7 as I can remember, you had to have a password and for good reasons.

 

Nothing that any of us can help you in recovering it. If it is a Live Login, you are pretty much SOL on trying to get Microsoft's India Call Center to pick up or reply on recovering.

Whoever set it up, should have put in a recovery if lost option.

 

Is there a way to reinstall W10 on a computer that I can't login to?

 

Yes, just Clean Install and setup with a Local account. Alive account is only needed for the store and Tiles.

Then just use a new email account to set up a Live account if needed, with proper rescue if the password is forgotten. Also make a password Rescue disk and keep it locked up in case this happens again.

 

Read this Tutorial to see if this helps you. Option #3 should help you in this case.
https://www.tenforums.com/tutorials/1...dows-10-a.html