Windows 10: Big problem after update cannot access windows

I have a big problem of access to windows.
I updated my version of Windows 64bit, but after you restart, put my password as usual, but i see rotation start but i cannot acceso to window and come back to logon access ...

Please help

Hispa

:)

 

Problems with accessing online games after Creator update

I had no problem accessing an on-line game that I played on the Big Fish game site prior to the Creator update. After the update, I cannot access the game. It appears that the update removed or corrupted the information stored on my computer to access
the game on-line. I also had several downloaded games whose directories appear to be corrupted, since I cannot open the games. I e-mailed the game site discussing the problem, but it may take 3 or more days to obtain an answer, especially since this is a
weekend. Should I remove the update using Recovery and Restore Point for 4/14 when the update was installed and hope that the issues will be resolved? I could then manually reinstall the update and see if the problem occurs again.

 

Windows 10

Upgraded Dell Inspiron 15 5000 Series laptop from Windows 7 OS to Windows 10 and:

1. Lost Windows Media Center - no big problem, but lost these photo files and videos

2. Have tried to access Cortana, but unable after several weeks and many attempts

3. Cannot access "Contact Support" on start menu

4. Previous DVD player that came with computer now not working properly

5. Cannot set up Microsoft Office

6. Have tried to chat with MS tech on line,but unable thus far

Any ideas?

Fred

 

Hi, could you clarify please:
1. Have you just upgraded to Windows 10 (e.g. from Win 7,8...)?
2. If not, in what way have you updated your version of Windows?

Thanks!

 

Thank i have already windows 10 and update it... but not have acces and i dont know the version

Hispa

 

Ok, in what way did you update it?
(Routine updates are applied automatically by default, unless you've specified notify to restart, for example).
(Other options apply depending on the version you have)
Do you have build 10240 (June to November) or 10586 (November onwards)?

Can you try booting to Safe Mode?
You can do that from the login screen, for example, and press SHIFT and click restart, then follow through the prompts.

This should help if unsure:
Safe Mode - Start Windows 10 in - Windows 10 Forums

 

I cannot enter in safe mode
So in which way i can reinstall over windows 10?

Hispa