Windows 10: Bluescreen can't launch computer or reset

Discus and support Bluescreen can't launch computer or reset in Windows 10 Drivers and Hardware to solve the problem; Hello, I have a problem, my computer won't start, he's showing a blue screen "critical process died" after bios and windows logo. I tried to reset,... Discussion in 'Windows 10 Drivers and Hardware' started by EmilieGlorieux, Jan 9, 2020.

  1. Bluescreen can't launch computer or reset


    Hello,

    I have a problem, my computer won't start, he's showing a blue screen "critical process died" after bios and windows logo.

    I tried to reset, uninstall updates, or launch in safe mode but either it says that it's not working either I have a bluescreen.

    What can I do?

    :)
     
    EmilieGlorieux, Jan 9, 2020
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jan 9, 2020
    #2
  3. bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Jan 9, 2020
    #3
  4. Bluescreen can't launch computer or reset

    Windows 10 fails to update


    Thanks,

    The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

    The error code suggests corruption in the CBS manifest:
    Try these steps one at time until the issue is resolved or you run out of steps.

    Is Windows activated?
    No? Activate Windows 10

    Launch Command Prompt (Admin)
    enter the following line
    reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
    If DisableWindowsUpdateAccess REG_DWORD 0x1

    launch regedit
    navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
    change the value of DisableWindowsUpdateAccess to 0
    exit regedit
    exit Command Prompt

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Restore health to the component store
    DISM - Repair Windows 10 Image
    Step 6. To Use DISM /RestoreHealth /Source:wim Command
    - OR -
    Step 7. To Use DISM /RestoreHealth /Source:esd Command
    Check System Files
    SFC Command - Run in Windows 10
    Read the front material, then
    follow >> OPTION THREE <<
    To Run SFC /SCANNOW Command in Windows 10

    If there are integrity issues reported on screen,
    Follow the instructions in >> OPTION FIVE <<
    To View Only the "SFC" Scan Results from the CBS.LOG

    If there are no integrity errors, Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Paste the following line into the address bar of File Explorer
    Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
    Press Advanced
    Select Run as administrator
    Press Next

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Automatically reset Windows Update components
    Download and run MS Windows Update diagnostic cab (direct download)

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Manually reset Windows Updates via batch file

    Windows Update - Reset in Windows 10

    Launch Windows Update
     
    Slartybart, Jan 9, 2020
    #4
Thema:

Bluescreen can't launch computer or reset

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