Windows 10: Bluetooth Drivers not working! Code 43 on,off,on,off every 5 seconds

Pc Build
Mother board: ASUS STRX z270e Gaming 1151
CPU: Intel i-7 7700k
CPU Heatsinc: CoolMaster Hyper T2 Cooler
Ram: 2x 8gb Gskill RGB D4 2400
PSU: EVGA Supernova 850 Gold2 80g
GPU: EVGA GTX 1080 Ti FTW3 11gig
SSD: 500gb Samsung
HDD: 2x 1tb WD black
Operating system: Windows 10 x64

Problem Description:
As stated in the title, my Bluetooth device is not working properly. However, this case is really odd? It works fine if I uninstall the updated drivers (That is the driver that is most recently released: 'Qualcomm Atheros QCA61x4A Bluetooth 4.1"). When I uninstall the aforementioned driver, windows install the basic driver for it and it works for a while. After a while windows realizes that it is not up to date, and then updates the driver to the most recent again and it stops working. Here is how it looks while it is working:





It's behavior while not working is odd and it's hard to google or search this description because it is not an ordinary code 43 thing. While it is up to date and not working, in device manager the Bluetooth driver goes from having the error exclamation point to not having it over and over and over again. like it's flashing on and off. It's always the same error of 43. Screen shots below:





Keep in mind both of these screen shots were taken literally 5 seconds from one another. And it switches back and forth over and over like that.

Things I have tried myself:

Uninstalling and reinstalling the device
Manually updating the driver
Checking windows files integrity

:)

 

bluetooth connection cuts off every 5 seconds

Hi,



I bought new bluetooth Jabra Clipper headset and it cuts off every 5-6 seconds while listening to music on N96. I've upgraded my software from 12.043 to 30.033 the latest, but still didn't help.



Can anyone suggest if I can update bluetooth software separately, because the headset works fine on other phones, i tested today in the shop.



Thanks

 

bluetooth connection cuts off every 5 seconds

The profile versions may not be compatible, i believe the version on the n96 is v1.0 so check you jabra manual and see if it supports that one. If not you may be out of luck. If you know some one with a Nokia Bluetooth earpeice try that on your phone and
see how you go. IF the Nokia one works fine then its a compatibility problem in not its a phone issue.

 

Hi there. Are you saying it worked with the MS generic driver? If so, the only way that I know to block Windows from updating the driver is this:

Turn On or Off Device Driver Automatic Installation in Windows 10 Windows 10 Windows Update Activation Tutorials

Keep in mind that this will block other drivers from updating, so you may want to unblock it monthly before update Tuesday so they can, then block it again.

BTW, did this start happening with the latest cumulative update?

 

I upgraded all the hardware in my computer the weekend of 8/01/17 hardware upgraded includes:

Mother Board
Graphics Card
Ram
Processor
PSU

the only thing that was left is the hardrives and window installation from my previouse hardware, in which case i was using an asus bluetooth dongle as my previouse motherboard did not have onboard bluetooth. So this issue has been a problem since i built it that weekend.

So in short I am not certain if the recent update broke the bluetooth or if it is something related to just my system.


If i can help it i would like to find another sol.ution other than having to turn off auto update... but if all else fails i will keep that in mind. Thanks *Smile

 

Ok, so we know it wasn't the update then. Is this an Asus driver that doesn't work? Have you searched the Asus site for a fix?

 

Well i downloaded the drivers from asus website for my motherboard. So i guess the answer to that is yes.

if you are meaning did i search for the problem i am having, then the answer is i tried. Its a very specific issue and i looked for all manner of ways to say "bluetooth not working" or "code 43 Bluetooth" on their support site and tried those steps.

 

What I meant was are the updated drivers Asus drivers? Or does the Asus board have some other Bluetooth device brand on the board?

 

when installed from the asus website, from the downloads page for my particular motherboard, the driver name is this "Qualcomm Atheros QCA61x4A Bluetooth 4.1"

I dont know what else you mean. I am sorry *Sad

 

Thanks. Then it's a Qualcomm brand onboard Bluetooth device incorporated on the board.

 

Ok, sorry to not be much of a help! Thank you for your help as well.

 

Well for now I have disabled auto update. :/ this is hopefully a temporary fix as it sux to not get the rest for them automatically over an issue with just one.

Thanks all in advance for your help ^~^

 

Yes, it's not a good situation. I'm hoping someday we will be able to block an individual peripheral driver from updating. Bury it deep somewhere so the general public can't fool with it.

You may want to write Asus and Qualcomm that the driver doesn't work on your system. I would think it's under warrantee. You may get some response. Hopefully they'll rewrite the driver or give another suggestion.

I know not ideal, but you may want to consider using that Bluetooth dongle and disable the onboard one in the meantime so to keep driver update on.

Please post back if there are any changes. Best of luck to you.

 

@Etetherin It is possible to block individual updates, including driver updates, without blocking all. Take a look at this tutorial and see if may help. I have used it to block MS from downloading and installing Canon printer drivers. Just a thought.

TC

Hide or Show Windows Updates in Windows 10 Windows 10 Windows Update Activation Tutorials

 

I will try this tonight and post back here, when I get the one disabled.

I guess there isn't any other real solution this time around? I go to Qualcomm and their site says contact Microsoft (as if that will help anything, not only have I already scoured their help site and read through all the copy and pasted generic answers they give, but also they don't help anyone ever!)

As for Asus I will try today on my lunch break. I am confused though. The board may be under warranty but does that mean I have to get it rma? That seems like it wouldn't help?

It may very well help, you know more than I do for sure. But to rma over one driver? I guess I just got unlucky and got the one that's not working out of the million units they made.