Windows 10: BSOD after update to 1903 on Lenovo P51

I have experienced BSODs twice after the update. Both times soon after startup and login.


Where can I upload a DMP?

:)

 

Need help to connect 3 external displays to a Lenovo P51 with Docking station

Almost a week ago I received my new P51 loaded with all available components, as did my last Lenovo W530. The P51 appears to be a great machine. My current problem is that I cannot display 4 screens (notebook plus 3 external displays). Since I have
used my W530 with 4 displays for over two years I fully expected to achieve the same with an even more powerful Notebook.

The new P51 has two 512 GB SSD drives, the Intel Xeon E3-1505M v6 vPro MB CPU, a NVIDIA Quadro M2200M 4GB graphics card, 32GB(16+16) DDR4 2400 SoDIMM, a notebook display of P51 FHD NT 2D MC CS WLWW and the latest Windows 10, 64 bit operating system.

Since I received the P51 and its docking station (P/N: 40A50230US) I have connected the three external monitors to the docking station via a HDMI port, a DVI converter to HDMI and a Display Adapter converter to HDMI. The BIOS was updated to the latest
and the 256 Mb default memory for the displays was increased to the 512 MG setting. I have also moved the displays and cables around to confirm that cables are fine and only two external displays will be seen at any time.

In speaking with Lenovo hardware support, one individual said I needed to subscribe to software support to get the BIOS changed. Later, a second person said that I needed to play around with the BIOS settings and it should work. I have also rebooted
the system a few times. Unfortunately I still cannot view 4 displays.

As an IT, Telecom and Cybersecurity SME and Project Manager I realize that since my system is a newly released product (April 29, 2017) and problems are to be expected. I am reaching out to the Lenovo community hoping that some of you have also upgraded
to the latest, greatest and most powerful Think Pad, and perhaps some of you may have experienced the same problem. I doubt that the new P51 would support less displays than my 5 year old W530.

Any help or advice from the community would be greatly appreciated.

***Post moved by the moderator to the appropriate forum category.***

 

Local profile issue after upgrading to 1903


Hi roblinb

Not listed in the Known.

Known issues for Windows 10 May 2019 Update version 1903


As far as Wifi any chance it is Qualcom inside USB adapter, if Qualcom then yes known issue.


I might create another user (Local) and when if try again see if this issue occurs on both users.

Would also suggest you run the first 5 steps in this tutorial to see if you have any corruption with current build.

Use DISM to Repair Windows 10 Image


Ken

 

Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop


Symptoms:

• Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
• There seems to be no pattern to it but sometimes it happens when the machine is idle.
• The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

Steps Taken With No Success:

• Ran full memtest with no issues.
• Clean Windows reinstall.
• Changed from HDD to Crucial SSD.
• Updated BIOS and drivers to what I think are the latest (manufacturer website).

Important System Characteristics:

• Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
• Virtualization technology is turned on in BIOS in order to run virtual machines
• The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.

Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.