Windows 10: BSOD almost everyday. Bug Check Code 0X00000124

Hi everyone! Unfortunately Im having some issues figuring out what is causing my BSOD. It has been doing this for quite some time and I have replaced my HDD and my GPU already with no results. I am leaning more towards my RAM or an overheating issue. I attached the dmp files. It only happens once, usually when I am playing a video game. After it reboots I have no further issues the rest of the night. I feel like the blue screen occurs somewhat soon after I initially start playing whatever game, after that its smooth sailing. I ran a cpu stress test and a gpu stress test and everything went fine, The max temp my cores got in the stress test according to speccy was 64c.

BlueScreenView gave me this info:

Bug check code-0x00000124. Caused by driver hal.dll

:)

 

Still got a BDOS

Bug Check Code

0x00000124, 0x0000000a

pls look dump files

 

Bug check 0x00000124 (0x0000000000000000, 0xffff838152b4a038, 0x0000000000000000, 0x0000000000000000)

Hi,

I have frequently been getting a bluescreen on my Acer Aspire E523 laptop.

The bug check is 0x00000124 (0x0000000000000000, 0xffff838152b4a038, 0x0000000000000000, 0x0000000000000000),

and the bluescreen error code is 124.

I think it's a hardware error but i am not sure.

(The laptop has already been back to acer support and had a new main board previously. )

The dump file created is in the google drive below.

022618-10031-01.dmp

Thanks

 

Looks like a hardware failure:
Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffae8010128028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000fa000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.[/quote] Code: 2: kd> !errrec ffffae8010128028 =============================================================================== Common Platform Error Record @ ffffae8010128028 ------------------------------------------------------------------------------- Record Id : 01d228c837a1ea87 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 10/18/2016 0:11:14 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffae80101280a8 Section @ ffffae8010128180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Micro-Architectural Error Flags : 0x00 CPU Version : 0x00000000000106a5 Processor ID : 0x0000000000000002 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffae80101280f0 Section @ ffffae8010128240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000002 CPU Id : a5 06 01 00 00 08 10 02 - bd e3 98 00 ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffae8010128240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffae8010128138 Section @ ffffae80101282c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : Internal unclassified (Proc 2 Bank 5) Status : 0xfa00000000400405[/quote]

Check all fans, make sure they are working and clean. Make sure the heat sinks are firmly connected to the CPU and GPU.

Test RAM, CPU and GPU as follows:

===================================================
RAM:

Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums



Information


MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

• RAM will accept and keep random patterns of data sent to it
• There are no errors when different parts of memory try to interact
• There are no conflicts between memory addresses

Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.



Warning MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.



Note MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

===================================================
Follow this tutorial to stress test your CPU:
Prime95 - Stress Test Your CPU - Windows 10 Forums

===================================================
Follow this tutorials to stress test your GPU:
FurMark - GPU Stress Test - Windows 10 Forums

If you have a AMD APU instead of a discreet GPU, try UNIGINE 3D Benchmark..