Windows 10: BSOD caused by ntoskrnl.exe and ndis.sys

Hi,

I just moved, this weekend from a HDD to a SSD and installed a watercooling for my CPU. After cloning my disk, I had multiple BSOD, so I decided to use the MediaCreationTool.exe to do a new clean install. But I'm still getting BSOD. It happens quite randomnly (twice during the login screen, the last BSOD).

Thanks for your help.

Attachment 130094

:)

 

KB4054517 Update Dec 12 2017 Causes BSOD and Sudden Restarts

Almost same issue here except that the BSOD took place during the patch installation process, when Windows tried to start after the reboot.

Machine is a Dell XPS 15 laptop.

As per content of the minidump, issue is due to NTOSKRNL.EXE.

After a rollback to a restore point and retried installing the update, new BSOD due this time to NDIS.SYS

Booted in Safe mode to remove the update then no BSOD's anymore.

Thanks to Microsoft to provide a solution in a near future.

 

Windows 10 64-bit Blue Screen of Death

Hi,

several BSOD happens when wake up the PC in a sleep mode, it does not happen everyday, bug check string, code and caused by driver as follows:

SYSTEM_SERVICE_EXCEPTION, 0x0000003b, ntoskrnl.exe.

PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ndis.sys.

AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a ntoskrnl.exe.

PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 FLTMGR.SYS.

PM SYSTEM_SERVICE_EXCEPTION 0x0000003b atikmdag.sys.

Here is the link for DMP and MSinfo

My PC dmp and info.zip

Computer specification:

OS: windows 10 64-bit

CPU: intel core i7-4770 3.40GHz

Ram: 16 GB

Video card: AMD ATI Radeon R9 390x

Motherboard: Gigabyte Z87-HD3

 

I just had two new BSOD. WhoCrashed:
Code: On Sat 15/04/2017 00:33:37 your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801A78491B4, 0xFFFFC681C9086C00, 0x0) Error: SYSTEM_SERVICE_EXCEPTION Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. On Fri 14/04/2017 23:55:00 your computer crashed crash dump file: C:\Windows\Minidump\041417-14015-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803706C61B4, 0xFFFFDE00C3C6E850, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.[/quote]

 

Hi Augustin,

Unfortunately we have some trouble performing a proper analysis with systems running Windows 10 CU update.
There are some issues on the side of Microsoft regarding symbols and we'll have to wait until Microsoft fixes this issue. This is, unfortunately, kinda normal since it has also happened with previous builds.

 

Hi,

I was wondering if there were any update about that issue. I still have my computer which freezes daily.

Thanks.

 

Please post a new set of logfiles - although there are still a few issues we can analyse the mini-dump files so it is well worth investigating if you still have problems.

 

Thanks.

Here are the new logfiles.

 

The logs are in a foreign language and cannot be scanned or read. Please re-post using English as the default language so that the logs can be troubleshooted:

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
BSOD - Posting Instructions - Windows 10 Forums

 

Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 4, please remove them as it may cause trouble.
An easy way to get remove these drivers is by using a restore point prior the installation.

 

Tanks. In that case I have to reinstall Windows 10, I installationed thel a few months ago, so I have no restore point. Or maybe you have a better solution.

Here are the logfiles in English.

 

Is there a log or something of all drivers that have been installed?

 

I have that logfiles Attachment 150026

 

It's about the following drivers
- Realtek LAN
- Realtek audio
- AMD smbus
- AMD audio
- Asmedia USB
- Asmedia sata
- lots of Microsoft drivers like Microsoft Visual C++ 2008

Reinstall all drivers from ASUS and remove all programs from Microsoft, these programs will be reinstalled in a matter of time.
Check installed.log, in 'Installed' folder, to see what exact drivers and programs you need to remove/reinstall.

 

Thanks a lot. I had to install from scratch windows 10, but it seems to work fine now. You were certainly right!
How do I install safely my drivers?

Here are the new logfiles if you need them.