Windows 10: BSOD - machine check exception while gaming

Hi there,

I'm currently getting alot of BSODs whilst gaming only. I've updated my drivers that I know of and tested my ram with memtest but still I will constantly get BSOD while playing games such as cities skylines or PUBG.I bought a new EVGA G2 PSU so that should be fine. I have also never overclocked which I saw could be a issue. I've also done a clean install of windows 10 and just installed steam and a few games to make it BSOD for the dump.


Specs
i5 - 4690k
MSI Nvidia970
Corsair vengeance 16gb

Hopefully you guys can save me.

Thanks alot.

Attachment 150622

Edit - Crashed 3 times while trying to play League so thought i'd add that in too. More info the better I guess!

Attachment 150623

:)

 

BSOD Machine Check Exception

Hi Melvin,

Thank you for letting us know that you are no longer facing the issue. We appreciate your effort.

If you have any Windows related queries in the future, let us know, We will be glad to help.

Thank you for contacting Microsoft Community.

 

BSOD Machine Check Exception

Hey everyone,

This BSOD has become a daily thing now and it always happens while I am playing a particular game (Skyforge). The crash is fairly random from as quick as 5 minutes to as long as couple of hours while playing the game. I noticed that 'Windowed Mode' of the
game helps delay the BSOD but it is still disappointing as this is a relatively new system and to have BSODs at the start is just :/ I run a MSI GE62 2QD Apache Pro and have not altered anything since I purchased it ~6 months ago (aside from clearing bloatwares).
It was pre-installed with Windows 8.1 and I have tried the following in sequence:

1. Updating drivers via Windows Update and via MSI Support page

2. Updating to the latest Nvidia Graphic Driver

-The following changed the BSOD from Machine Check Exception to Driver_IRQL_Not_Less_Than_Or_Equal bwcW8x64.sys which relates to a variety of .sys files including but not limited to (acpiex.sys, rdyboost.sys, bwcW8x64.sys, etc.)

3. Uninstalled the latest Nvidia Graphic Driver and allowed Windows to automatically reinstall Nvidia Graphics Driver

-Back to Machine Check Exception

4. Cleaned all my fans, reseated RAM, fans are working

5. Monitored my temps, usually in the range of 40-60 (can reach 70~80 sometimes but this only lasts couple of seconds?)

6. Stressed test with Prime95 for 6 hours, no errors

7. Reinstalled Skyforge

8. Ran Driver Verifier

-Windows BSOD constantly, driver localised to hal.dll +37745 and ntoskrnl.exe (sadly I have lost the driver file because of 9)

9. Upgrade AND clean install to Windows 10

-BSOD again Machine Check Exception within minutes of game (hal.dll +364b1)

10. Please help

BlueScreenView dump file:

032816-47828-01.dmp

MSInfo:

TEST.TXT

I hope I have not missed out anything so that the team can help me with this issue. If there's anything else you need just let me know. You will have my eternal gratitude x

 

Hi,

thanks for using a genuine Windows 10 now:
Constant BSOD Whilst gaming - Windows 10 Forums

So, now what do we have here:
All dumps have crash code 0x9C and point to Intel Processor driver.

Code: Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz[/quote]
There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - Download Speccy | Find your computer specs, free!

2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting -http://pcsupport.about.com/od/fixthe.../clearcmos.htm

3. Ensure your BIOS is up to date.

4. The only software conflict that can usually cause *9C or *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite, AI Charger software, etc. If you have something like this software-wise, remove it ASAP (which I see you do have Asus software installed).

5. If all of the above fail, the only left to do is replace your processor as it is faulty.

This is one of the dumps:

Code: 0x0000009C: [SPECIAL] MACHINE_CHECK_EXCEPTION (27.08.2017 11:03:48) [Windows 10] CAUSED BY: intelppm.sys ***** Invalid * Intel Processor driver * => Drivers & Software also at PROCESS: System Usual causes: Hardware error (similar to STOP 0x124)[/quote]
There could be a problem with the INTEL processor itself or one of the Intel drivers in the system.

1) Rest BIOS settings
2) Test CPU with Prime
3) Test CPU with Intel tool





Diagnostic Test

CPU TEST


Run Prime95 - Stress Test Your CPU - Windows 10 Forums

For Intel CPUs you can additionally use the Intel Processor Diagnostic Tool



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.


Note Monitor CPU temperatures with Speccy or HWiNFO64

Speccy
Speccy gives you detailed information on every piece of hardware in your computer.

HWiNFO64
Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.


Take Screenshots of it and post it here.