Windows 10: BSOD MACHINE_CHECK_EXCEPTION - Browsing, Gaming

Hello,

I'm at my wits end with this system, hope I can get some help or directions on what's causing this!

Just reformatted my computer and replaced the old SSD (which had the OS) drive to eliminate OS or old SSD error but I'm still getting these error codes which popped up only a few weeks ago.

From my week-long observation it has occurred:

1. during gaming (many times, specifically HOI4)
2. during web-browsing (ironically looking at info pertaining to these crashes)

• Ran the minidump through BlueScreenView which reports that hal.dll and ntoskrnl.exe were crashing, but apparently that doesn't reveal the underlying cause.
• Yesterday I loaded the default states on my mobo as many articles pointed to overheating CPU or misconfigured BIOS, yet still crashed (#2).
• Ran Intel's processor tester IPTD and all passed.
• PSU is a Seasonic X650W 80+Gold just shy of a year old
• Memtest ran yesterday, reported no errors.

Was thinking of running a suite of stress-tests to see if I can replicate or induce a crash but the web-browsing crash (attached log as it happened) is baffling.

Would appreciate and help or guidance, thanks guys!

Best regards,

Will

:)

 

Blue Screen (Machine_Check_Exception) issues

Hi, I have a issue with my Windows 10, I was playing online games, and suddenly my pc crash with blue screen and it says machine_check_exception.

Any solutions to prevent blue screen MACHINE_CHECK_EXCEPTION to occur again?

 

Machine_check_exception BSOD

Download then run the
AVG and
Kaspersky removal tool if both were installed. And if both have been uninstalled.

If you havent yet

 

Hi,

The BSOD dump file indicate bugcheck 0x0000009C.

There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - Download Speccy | Find your computer specs, free!

2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting -http://pcsupport.about.com/od/fixthe.../clearcmos.htm

3. Ensure your BIOS is up to date.

4. The only software conflict that can usually cause *9C or *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite, AI Charger software, etc. If you have something like this software-wise, remove it ASAP (which I see you do have Asus software installed).

5. If all of the above fail, the only left to do is replace your processor as it is faulty.

 

After analysing the .dmp the culprit could be the processor itself or an temperature problem:

Code: 0x0000009C: [SPECIAL] MACHINE_CHECK_EXCEPTION (2018-03-14 01:11:48) [Windows 10] CAUSED BY: GenuineIntel_STACKPTR_ERROR_intelppmMWaitIdle * Intel Processor driver * => Drivers & Software also at PROCESS: System Usual causes: Hardware error (similar to STOP 0x124)[/quote]





Diagnostic Test

CPU TEST


Run Prime95 - Stress Test Your CPU - Windows 10 Forums

For Intel CPUs you can additionally use the Intel Processor Diagnostic Tool



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.


Note Monitor CPU temperatures with Speccy or HWiNFO64

Speccy
Speccy gives you detailed information on every piece of hardware in your computer.

HWiNFO64
Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.


Take Screenshots of it and post it here.

 

Hi guys thanks for the help - I turned off turboboost in the bios (apparently it's on after resetting to defaults) and did nothing else and hasn't crashed since. Will observe until it crashes again and do some more research into this as i've had no problems with it in other setups.

Thanks again!

 

Alright, let us know if you have problems again.